Yasmin Lezcano
Miami,FL
Summary
Enthusiastic and organized individual with experience in customer engagement and operations management. Proven ability to foster client relationships and maintain operational efficiency, contributing to a positive gym environment and improved member satisfaction.
Overview
4
4
years of professional experience
Work History
YouFit Gym
Member Specialist
Miami
04.2024 - Current
- Manage front desk operations and ensure smooth daily workflow.
- Provide excellent customer service and handle member inquiries.
- Create and manage gym memberships and accounts.
- Promote personal training.
- Handle phone calls, scheduling, and client communication.
- Maintain cleanliness and organization of gym areas.
Veterinary Assistant (Volenteer)
Kendall Animal Clinic
Miami, FL
03.2023 - 05.2023
- Supported staff with basic animal care and clinic organization.
- Assisted with patient handling and maintaining clean environment.
Dress Assistant
Bellas Quinces
Miami, FL
01.2022 - 03.2023
- First Job
- Assisted clients during fittings and events in a fast-paced environment.
- Delivered high-quality customer service under pressure.
- Communicated effectively to ensure customer satisfaction.
- Maintained organization and efficiency during events..
Education
High School Diploma -
Bridgeprep Academy Village Green
Miami, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Attention to detail
- Calm under pressure
- Problem resolution
- Verbal communication
- Decision-making
- Organization and time management
- Active listening
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
YouFit Gym
Member Specialist
04.2024 - Current
Veterinary Assistant (Volenteer)
Kendall Animal Clinic
03.2023 - 05.2023
Dress Assistant
Bellas Quinces
01.2022 - 03.2023
High School Diploma -
Bridgeprep Academy Village Green