Yasmin Lopez Montejo
Jupiter
Summary
Dynamic professional with a proven track record at The Cheesecake Factory, excelling in cross-cultural communication and effective multitasking. Recognized for enhancing team productivity and fostering a welcoming environment. Fluent in Spanish, I leverage strong interpersonal skills to bridge communication gaps and support diverse clientele. Committed to delivering exceptional client support.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
4
4
years of professional experience
Work History
Assistant
Scarlet Landscaping LLC
01.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Translated documents from English to Spanish.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
Hostess
The Cheesecake Factory
01.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
Ice Cream Server
Carvel Ice Cream Store
07.2021 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
Education
Associate of Arts - Political Science And Government
Palm Beach State College
Lake Worth, FL06-2026
High School Diploma -
Florida Futures Academy
West Palm Beach, FL06-2024
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Problem-solving
- FLUENT IN SPANISH
- Cross-cultural communication
- Team collaboration
- Schedule and calendar management
- Client Support
- Effective multitasking
- Patience and empathy
Accomplishments
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant
Scarlet Landscaping LLC
01.2024 - Current
Hostess
The Cheesecake Factory
01.2023 - 01.2024
Ice Cream Server
Carvel Ice Cream Store
07.2021 - 01.2023
Associate of Arts - Political Science And Government
Palm Beach State College
High School Diploma -
Florida Futures Academy
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