Yasmin Evette Mercado
South Bend ,IN
Summary
Determined Production Coordinator offering 5 years of experience in coordinating and controlling scheduling and quality for all projects.
Detail-oriented in monitoring efficiency, safety and productivity metrics to deliver work to meet deadlines.
Effective communicator in sharing status updates and vital information with leaders of various departments to provide smooth operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Coordinator
Monogram Foods
Bristol, IN
09.2019 - Current
- Follow and adhere to safety guidelines, Quality assurance and GMP policies
- Establish and maintain the relationship with new team members to drive retention efforts
- Responsibility to engage new team members on the job by shepherding them during their acclimatization period
- Provide the tools/knowledge and training to understand and implement work standard operating procedures within Monogram
- Preparing, facilitating, monitoring, evaluating and documenting training for new team members
- Attended conferences related to leadership training and development.
- Analyzed each department's training needs and provided support as needed by sending detailed Alchemy reports, conducting training sessions.
- Assisted in preparation of corporate audit including translating, documenting process, comments and areas of improvement.
- Monitored production processes for compliance with safety regulations, environmental requirements, and operational standards.
- Conduct training audits to identify gaps and eliminate the gap for new team members
Material Handler
Curtis Products
South Bend, IN
10.2018 - 09.2019
- Weighed parts and loaded containers onto freight with a Forklift.
- Tracked orders on computer systems for accuracy and timeliness of deliveries.
- Shrink wrapped finished orders for safe transport offsite.
- Assisted in maintaining accurate records of received goods including quantity received against purchase order quantities as well as condition of packaging material used for shipping and receiving purposes.
Bilingual Survey Representative
Press Ganey Associates Inc.
South Bend, IN
11.2017 - 08.2018
- Conducted over the phone surveys with patients whom recently had a hospital stay.
- Identified areas of improvement based on customer feedback.
- Compiled reports summarizing survey findings for management review including translating any comments from the patient
- Organized and maintained database of survey responses.
Night Shift Manager
Tri-State Maintenance
South Bend, IN
06.2015 - 10.2016
- Conducted regular inspections of staff performance, ensuring quality standards are met.
- Resolved customer complaints regarding cleanliness or maintenance issues promptly and professionally.
- Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
Education
High School Graduate -
Penn High School
Mishawaka, IN01-2015
Skills
- Excel in time management, organized and detail oriented
- Advanced organizational skills with the ability to handle multiple assignments
- Performance Evaluation and maintaining records
- Verbal and written communication
- Leadership training
- Standard operation procedures
- Safeguarding confidential information
- Onboarding, Training and Development
- Knowledge with Word, Powerpoint, Excel and Intertek Alchemy System
- Shipping and receiving
Certification
- Frontline leader
- Note taking for Business professionals
- Lean Management
- Interpersonal communication
Languages
English
Professional
Spanish
Professional
Timeline
Production Coordinator
Monogram Foods
09.2019 - Current
Material Handler
Curtis Products
10.2018 - 09.2019
Bilingual Survey Representative
Press Ganey Associates Inc.
11.2017 - 08.2018
Night Shift Manager
Tri-State Maintenance
06.2015 - 10.2016
High School Graduate -
Penn High School
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