Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Atwood's
11.2021 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used POS system to enter orders, process payments and issue receipts.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Customer Service Cashier
Social
01.2021 - 11.2021
Utilized POS system to handle customer cash and credit card transactions.
Utilized various software applications to process customer orders.
Met customer service goals and exceeded customer expectations.
Child Care Center Teacher
Lifetime Fitness
02.2018 - 02.2019
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Actively encouraged children to develop their communication, problem-solving and social skills.
Engaged with children on individual basis to build positive relationships and promote learning.
Maintained tidy environment to comply with cleanliness and sanitation standards.