Yasmin Osorio
Orlando,FL
Summary
Reliable and upbeat associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Depot
04.2023 - Current
- Organized store shelves to engage customers and promote merchandise.
- Stocked shelves to maintain product availability throughout the day.
- Solved customer challenges by offering relevant products and services.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Cash Control Clerk
Medieval Times Dinner & Tournament
12.2022 - 09.2023
- Elevated guest experience by promptly resolving any seating disputes or concerns upon arrival at the venue.
- Ensured optimal seat allocation by maintaining up-to-date knowledge of venue layouts and capacities.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Reduced wait times by quickly processing payments and issuing tickets during peak hours.
- Directed ticket holders to seats and facility locations.
Sales Associate
Big Lots
11.2021 - 10.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Science - Experimental Psychology
University of Central Florida
Orlando, FL05.2026
Skills
- Sales Strategies
- Cash Handling
- Sales and Promotions
- Conflict Resolution
- Exceptional customer service
- Adaptable and Flexible
- Attention to Detail
- Flexible Hours
Timeline
Sales Associate
Home Depot
04.2023 - Current
Cash Control Clerk
Medieval Times Dinner & Tournament
12.2022 - 09.2023
Sales Associate
Big Lots
11.2021 - 10.2022
Bachelor of Science - Experimental Psychology
University of Central Florida
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