Yasmine Arrington
Wiggins,MS
Summary
Dynamic educator and leader with a proven track record at Head Start, enhancing cognitive and emotional growth through innovative curriculum design. Excel in improving customer experience and building loyalty, leveraging attention to detail and interpersonal skills. Proficient in Microsoft Office Suite, consistently fostering positive environments and achieving a 95% satisfaction rate in customer service roles.
Overview
6
6
years of professional experience
Work History
Preschool Lead Teacher
Head Start
Saucier, MS
03.2024 - Current
- Developed and implemented age-appropriate curriculum promoting cognitive, social, and emotional growth.
- Fostered a safe and inclusive classroom environment encouraging student engagement and participation.
- Completed documentation on individual children and teachers for recordkeeping.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
Shift Lead Cashier
Road Ranger LLC
Monahans, TX
08.2021 - 07.2022
- Supervised team operations to ensure compliance with safety and service standards.
- Trained new employees on operational procedures and best practices for customer service.
- Quickly and accurately counted drawers at start and end of each shift.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Front Desk/Front Desk Night Auditor
Fairfield Inn & Suites
Monahans, TX
03.2021 - 12.2021
- Processed guest check-ins and check-outs efficiently, ensuring accurate billing and record management.
- Managed front desk operations, providing exceptional customer service during night shifts.
- Conducted nightly audits of financial transactions, identifying discrepancies and reconciling accounts.
- Monitored hotel security systems, responding promptly to emergencies and ensuring guest safety.
Assistant Customer Service Manger
Piggly Wiggly Grocery Store
Wiggins, MS
06.2020 - 02.2021
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Assisted in resolving customer inquiries and complaints to enhance satisfaction.
Education
Bachelor of Science -
Mississippi State University
Starkville, MS05-2026
Associate of Applied Science -
Mississippi Gulf Coast Community College
Perkinston, MS05-2023
Skills
- Attention to Detail
- Active Listening Skills
- Improving Customer Experience
- Building Customer Loyalty
- Data Entry
- Patient and Empathetic
- Microsoft Office Suite
- Computer Skills
- Time Management
- Interpersonal Skills
- Reliable
- Positive Attitude
Timeline
Preschool Lead Teacher
Head Start
03.2024 - Current
Shift Lead Cashier
Road Ranger LLC
08.2021 - 07.2022
Front Desk/Front Desk Night Auditor
Fairfield Inn & Suites
03.2021 - 12.2021
Assistant Customer Service Manger
Piggly Wiggly Grocery Store
06.2020 - 02.2021
Bachelor of Science -
Mississippi State University
Associate of Applied Science -
Mississippi Gulf Coast Community College