Yasmine F. Redmond
Rockledge,FL
Summary
Accomplished Executive Assistant with a strong background in senior-level administrative support within military and Space Force environments. Demonstrates expertise in managing executive calendars, coordinating meetings, and fostering collaboration among military and civilian personnel. Recognized for attention to detail and effective communication, ensuring seamless operations in fast-paced settings.
Overview
28
28
years of professional experience
Work History
Executive Assistant to the 5th Space Launch Squadron Commander
United States Air Force
Cape Canaveral Space Force Station, FL
10.2017 - Current
- Highly accomplished Executive Assistant and retired Air Force professional with extensive experience providing senior-level administrative, executive, and operational support within military and Space Force environments. Currently, serving as an Executive Assistant supporting leadership at the 5th Space Launch Squadron, Cape Canaveral Space Force Station, with direct experience managing executive calendars, coordinating meetings and events, handling sensitive information, supporting command functions, and serving as a trusted front-office representative.
- Delivered high-level executive support to Space Launch Delta 45 Commander, Deputy Commanders, Executive Director, and Senior Enlisted Leaders.
- Exhibited exceptional organization, discretion, initiative, attention to detail, and ability to anticipate leadership requirements in fast-paced mission environment. Experienced in coordinating competing priorities, resolving scheduling conflicts, preparing and reviewing official correspondence, managing personnel administrative requirements, and maintaining effective communication with senior leaders, military members, civilians, contractors, and vistors.
Paraprofessional Teacher Aide
Meadow Lark Elementary School
Great Falls, MT
09.2014 - 06.2015
- Provided individualized support in Reading, Mathematics, and Science to enhance student understanding.
- Conducted one-on-one learning sessions with students across the school to support individual learning needs.
- Managed classroom activity calendar and distributed weekly updates to parents and staff to ensure effective communication.
- Coordinated parent meetings and handled inquiries through in-person and telephone communication to enhance parent engagement.
- In addition I enforced administration policies and rules governing students.
NCOIC, Personal Property and Cargo Movement
United States Air Force
Kadena, Japan
08.2010 - 09.2013
- Executed assigned responsibilities Identified, located and accounted for more than 60,000 shipments per year using the Defense Transportation Tracking System (DTTS).
- Directed flight policy and procedures for the Direct Procurement Method and Commercial Travel Office contract with a combined annual value of $8M.
- Planned, organized, and validated the expenditure of over $22M in DoD obligated funds via Government Bills of Lading, Government Transportation Request (GTR), Government Travel Card and local invoices.
- Synchronized with the Installation Deployment Readiness Center and processed 27 redeployment travel requests via email which cut office traffic by 93%.
- Standardized shipment suspense procedures through service validation with contract payment, reducing delinquent billing by 80%.
- Revitalized squadron emergency evacuation program by tracking over 250 records, ensuring compliance for 500 military dependents.
- Developed suspense filing system for processing Total Quality Assurance Program carrier appeals, resulting in timely resolution within 45 days.
- Operated and instructed assigned personnel and customers on the Defense Property System reviewing invoices and ensured prompt payments.
- Selected as a HQ PACAF Inspector General Team Member for the Traffic Management career field.
Inbound Personal Property and Quality Assurance Evaluator
United States Air Force
Great Falls, MT
04.2006 - 08.2010
- In the performance of my duties customer service was at the forefront as I counseled military members and civilian government employees along with eligible dependents on passenger and personal property movements and determined their transportation entitlements.
- Certified and processed carrier invoices for payment of services rendered, utilizing the Transportation Operational Personal Property Standard System (TOPS) to effectively coordinate property movements and storage.
- Established and maintained personal property case files, rate printouts, basic agreements, carrier tenders of service, accountable document registers, and military/carrier tariffs to facilitate efficient household goods movements.
- Furthermore, selected modes of shipment and ensured compliance with tender of service directives.
- Monitored and collected shipment data as Squadron Contracting Officer Representative for USTRANSCOM's Advanced Shipping Notice Test at one of three test sites, contributing to successful project execution.
- Many of the databases created utilized Microsoft Excel, Microsoft Word.
- Utilized Microsoft PowerPoint during presentations to effectively communicate information to personnel. during mass briefings held for inbound/outbound personnel.
Outbound Personal Property Non Commissioned Officer in Charge
United States Air Force
Misawa, Japan
04.2002 - 04.2006
- I supervised four military personnel and two civilians in the daily operations of both quality control and inbound sections.
- Managed over 350 international and domestic carrier performance files to ensure compliance with operational standards.
- I evaluated carriers under Total Quality Assurance Program and maintained all carrier performance rate files.
- Served as the liaison to resolve carrier-customer disputes over service provided.
- I inspected personal property shipments and ensured proper packing, marking, and inventorying at origin.
- Issued letters of warning and suspensions against commercial carriers to uphold quality control and service standards.
- Monitored carrier suspensions and warning actions.
- I reviewed contractual invoices for accuracy and verified payment and inspected, evaluated, determined adequacy of carrier facilities and equipment to handle Department of Defense personal property shipments.
- Furthermore, I counseled members on customs requirements regarding the shipment of firearms and motorcycles.
- I issued border clearance customs documents for pets, personal property and cargo shipments transiting Japan.
- I Tracked and recorded tonnage data for 101 carriers to ensure compliance with operational standards.
- I also interpreted entitlements and tender of services for flight personnel and customers.
- Briefed 2,500 members on personal property PCS entitlements and directed 3,000 property and 120 privately owned vehicle shipments to facilitate smooth transitions.
- In addition led two flawless semi-annual Navy deployment rotations of 206 sailors and 27,000 pounds of personal property which was key to her earning NCO of the Year, Team of the Year, and ensuring her squadron secured an 'Effective' rating during a higher headquarters' inspection.
Inbound Customer Service and Personal Property Counselor
United States Air Force
Colorado Springs, CO
05.1998 - 04.2002
- Provided customer support services to military and civilian personnel regarding personal property shipment or storage related to permanent change of station, separation, or retirement.
- I met all time requirements for providing storage-in-transit numbers to local agents for over 1,200 shipments that required temporary storage.
- Coordinated disposition of personal property with 45 local agents to ensure effective management and resolution.
- I also reviewed official travel orders and determined transportation entitlements.
- I made cost comparisons between various modes of transportation, and between government and commercial storage facilities.
- Analyzed personal property claims from Staff Judge Advocate Claims Offices, determined unearned transportation charges for each carrier, and coordinated recovery actions against commercial moving companies.
Education
Some college (no degree) - Logistics Management
Community College of the Air Force
Maxwell AFB, ALSkills
- Executive support
- Scheduling Meeting & Calendar management
- Meeting coordination
- Document preparation
- Email management
- Microsoft Office
- Electronic Records management
- Administrative Tracking Systems
- Rosters & Databases
- ATAAPS
- Reports & Briefing Materials
- Proofreading & Editing
- Customer relationship management
Timeline
Executive Assistant to the 5th Space Launch Squadron Commander
United States Air Force
10.2017 - Current
Paraprofessional Teacher Aide
Meadow Lark Elementary School
09.2014 - 06.2015
NCOIC, Personal Property and Cargo Movement
United States Air Force
08.2010 - 09.2013
Inbound Personal Property and Quality Assurance Evaluator
United States Air Force
04.2006 - 08.2010
Outbound Personal Property Non Commissioned Officer in Charge
United States Air Force
04.2002 - 04.2006
Inbound Customer Service and Personal Property Counselor
United States Air Force
05.1998 - 04.2002
Some college (no degree) - Logistics Management
Community College of the Air Force