Summary
Overview
Work History
Education
Skills
Timeline
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Yasmine Harajli

Salt Lake City,UT

Summary

Self motivated leader with 5+ years of experience at Verizon with a passion for nurturing, empowering, developing, and growing our people. Proven track record for relationship building across diverse teams and collaborating with leadership to align on business objectives and drive results. Solid business understanding and a belief that our people are our most important asset. Complex problem solver with a passion for facilitating growth and development, establishing rapport and driving positive change in diverse settings.

Overview

13
13
years of professional experience

Work History

Retail Manager

Verizon Wireless
08.2022 - Current
  • Drive culture and performance, lead team of 8-10 employees including assistant managers, foster employee growth and development, empower our people, collaborate with different teams, and facilitate conflict resolution, manage time and performance for my team and communicate business objectives to ensure alignment, maintain exemplary relationship with SMB partner

Assistant Sales Manager

Verizon Wireless
07.2021 - 08.2022
  • Drive sales and culture, provide exceptional guest and employee experience, and help manage team of 6 – 8 employees, assisted in managing operational duties, fix inventory issues, and file tickets, facilitate conflict resolution and provide coaching for performance management to help employees grow and develop in their role.

Solutions Specialist

Verizon Wireless
04.2018 - 07.2021
  • Customer service including account analysis / maintenance, plan adjustment, basic troubleshooting warranty claims, and general questions, and sales including cellular devices, accessories, data devices

Damage Controlman

United States Navy, USN
11.2010 - 08.2013
  • Maintained shipboard readiness by combating fire, flooding and chemical, biological, and radiological threats, trained 5,500 sailors on damage control policies and procedures to keep ship combat ready, performed weekly, bi-weekly, monthly, quarterly, and yearly maintenance on all fire suppression systems and CBR system, kept inventory of all Damage Control lockers, equipment, and life saving devices.

Education

B.S - Psychology

Stephen F Austin State University
Nacogdoches, TX

B.S - Human Resources

Colorado State University Global
Fort Collins, CO
12.2023

Skills

  • Employee experience / retention
  • Employee relations management
  • Emotionally intelligent
  • Strong communicator
  • Problem solving/ conflict resolution
  • Self-motivated and takes initiative
  • Time management
  • Empathic skills

Timeline

Retail Manager

Verizon Wireless
08.2022 - Current

Assistant Sales Manager

Verizon Wireless
07.2021 - 08.2022

Solutions Specialist

Verizon Wireless
04.2018 - 07.2021

Damage Controlman

United States Navy, USN
11.2010 - 08.2013

B.S - Psychology

Stephen F Austin State University

B.S - Human Resources

Colorado State University Global

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Yasmine Harajli