Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Receptionist
Yasmine Medina

Yasmine Medina

Summary

Proven Cashier with a track record of enhancing customer satisfaction and loyalty at McDonald's, adept in money handling and conflict resolution. Excelled in customer service by mentoring new staff and resolving complaints, boosting customer relations. Skilled in bilingual communication, showcases a strong work ethic and problem-solving abilities to improve team performance and sales outcomes. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Cashier

McDonald's
02.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Jhonny Rockets
09.2021 - 12.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Navasota High School
Navasota, TX
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Money Handling
  • Written and verbal communication
  • Bilingual
  • Order Taking
  • Basic Math Competence
  • Conflict Resolution
  • Issue Resolution
  • Problem-Solving

Accomplishments

I am a recent Graduate from Navasota High School. I am a fast learner and dedicated to begin this new opportunity in working at the bank industry to help the people of the community with the best customer service possible.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

McDonald's
02.2023 - 01.2024

Cashier

Jhonny Rockets
09.2021 - 12.2023

High School Diploma -

Navasota High School

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Yasmine Medina