Yasmine Mills
Tempe,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Childcare Assistant
Helping Little Hands to Grow Preschool LLC
Glendale, AZ
09.2022 - 05.2024
- Assisted in planning, organizing, and implementing age-appropriate activities to encourage learning.
- Provided a safe, nurturing, and stimulating environment for children.
- Collaborated with colleagues to provide a high standard of care for each child.
- Ensured compliance with relevant legislation, standards, and regulations.
- Maintained accurate records of daily attendance and other related information.
- Observed and monitored the safety of all children in care.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Provided technical support to the company in the form of troubleshooting hardware and software issues.
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Skyline High School
Mesa, AZ05-2018
Bachelor of Science - Business Communications
Northern Arizona University
Flagstaff, AZBachelor of Science - Business Communications
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Customer Service
- Appointment Scheduling
- Data Entry
- Complaint Handling
- Documentation And Reporting
- Customer Relationship Management
- Troubleshooting
- Software Installation
- Documentation Development
- Group Management
- Parent Communication
- Schedule creation and maintenance
- Charting and recordkeeping
- Strong computer skills
- Coding
- Java and CSS
Timeline
Childcare Assistant
Helping Little Hands to Grow Preschool LLC
09.2022 - 05.2024
High School Diploma -
Skyline High School
Bachelor of Science - Business Communications
Northern Arizona University
Bachelor of Science - Business Communications
Maricopa Community Colleges - Glendale Community College
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