Yasmine Owens

Handled order requests promptly, enhancing operational flow.

Engaged with patients to obtain necessary details for order processing.

Coordinated special orders for allergy-sensitive patients, ensuring safety and satisfaction.

• Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
• Resolved customer concerns and answered questions quickly to maximize satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Resolved issues with cash registers, card scanners and printers.
• Trained new team members in cash register operation, stock procedures and customer service.
• Greeted customers and responded to informational requests.
• Helped customer locate and select appropriate merchandise throughout store.

• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.