YASMINE PUENTE
Austin
Summary
Bringing positive and client-focused approach to sales, paired with solid understanding of customer needs and relationship building. Adept in product knowledge and effective communication skills, ensuring seamless customer experiences. Dedicated to driving sales growth and client satisfaction through personalized service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
06.2024 - Current
- Assisted customers on the sales floor by identifying their needs and providing tailored solutions. Supported front lane operations by resolving customer issues and enhancing de-escalation techniques. Developed strong communication skills through direct customer interactions.
- Assisted customers in product selection, demonstrating in-depth knowledge of electronic devices and accessories.
- Utilized point-of-sale systems to process transactions efficiently and handle customer inquiries promptly.
- Increased sales by offering advice on purchases and promoting additional products.
Vocational Intern
City of Austin Development Services Dept
01.2023 - 01.2024
- Assisted in conservation and reforestation initiatives with City of Austin Urban Forest Department. Supported educational programs about Austin's green spaces through Youth Forest Council. Completed a community action project, gaining insights into project management processes.
Assistantship
Navarro ECHS Floral Program
01.2023 - 01.2024
- Assisted teacher in creating floral arrangements for various district and non-profit organization events. Supported the floral program as part of agriculture course practicum. Collaborated with peers to enhance floral design skills.
Education
B.S - Geology
UT Austin
02-2026
High School - undefined
Navarro Early College
A.A - General Studies
Austin Community College
01-2024
Skills
- Proficient in Microsoft Office
- Proficient in Google Suite applications
- Proficient in Microsoft Outlook
- SharePoint
- Fluent in two languages
- Customer support expertise
- Sales experience
- Product demonstrations
Certification
- Texas State Floral Association Level 1 Floral Design Certification 2023
- CareerSafe OSHA-General Industry 10-Hour 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Advisor
Best Buy
06.2024 - Current
Vocational Intern
City of Austin Development Services Dept
01.2023 - 01.2024
Assistantship
Navarro ECHS Floral Program
01.2023 - 01.2024
B.S - Geology
UT Austin
High School - undefined
Navarro Early College
A.A - General Studies
Austin Community College
COURSES
- Project Learning Tree Environmental Education 2024
- ICEV BASF Plant Science Plant and Soil Science 2024