Yasmine Suqui
Johnny Carino's
Laredo,TX
5
years of professional experience
Dynamic Shift Lead at Burger King with a strong focus on customer service and team motivation. Successfully trained staff, enhancing service delivery and performance. Implemented quality control measures, ensuring food safety standards. Proven ability to delegate tasks effectively, driving sales and improving overall guest satisfaction.
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Work History
Server
7 Months- Provided excellent customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to customers.
- Trained new servers on menu items, service protocols, and operational procedures.
- Assisted in opening restaurant operations following training completion.
Barista/Cashier
1 Year 11 Months- Prepared high-quality beverages following standardized recipes and procedures.
- Operated cash register, processed transactions accurately, and handled customer payments efficiently.
- Maintained cleanliness of workstations and equipment to ensure a safe environment.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Shift Lead
1 Year 8 Months- Supervised team operations during peak hours to ensure efficient service delivery.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels and coordinated supply orders to prevent shortages.
- Implemented quality control measures to maintain food safety and hygiene standards.
Education
High School Diploma
Skills
Customer service focus
Employee training
Guest service
Team motivation
Staff supervision
Work delegation
Sales proficiency
Performance improvement
Staff motivation
Accomplishments
Graduated high school early
Became a shift lead at 17
Studying physiology
Timeline
Server
Johnny Carino's
03.2026 - CurrentRead More
Barista/Cashier
7brew
02.2024 - 01.2026Read More
Shift Lead
Burger King
04.2022 - 12.2023Read More
Penn Foster
High School Diploma
Read More