Yasminee Hernandez
Dallas
Summary
Adaptable, fast learning, and highly reliable professional with hands-on experience in customer service, time-sensitive coordination, and team collaboration across fast-paced environments. Known for staying calm under pressure, managing competing priorities with ease, and providing exceptional support to both customers and coworkers. Demonstrated ability to communicate clearly, think on my feet, and handle scheduling responsibilities — from managing group reservations to responding to last-minute changes. Brings a strong work ethic, positive attitude, and a natural talent for keeping things running smoothly, making me a trusted team player in any setting.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Part time clerk
QuikTrip
Burleson
06.2025 - Current
- Cleaning
- Cash handling
- Food handling
- Cooking
- Greeting customers upon arrival with a friendly demeanor
- Customer service
- Handled multiple tasks including cashiering, restocking, and cleaning simultaneously
- Restocking
Team Member
Alley Cats Entertainment
Burleson
02.2025 - 06.2025
- Food handling
- Customer service
- Cash handling
- Upselling
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
Crew Member
Chik-Fil-A
Burleson
10.2023 - 06.2024
- Time management
- Cooperation
- Provided exceptional customer service in a fast-paced restaurant environment.
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming atmosphere.
- Assisted team members with tasks during peak service hours for efficiency.
- Handled cash register transactions accurately and efficiently at the front counter.
- Engaged with customers to enhance their dining experience and address inquiries.
- Followed health and safety regulations to promote a safe working environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Education
My Dreams Academy
Fort Worth, TXSkills
- Customer service
- Manage complaints
- Multitasking
- Time management
- Maintain professionalism
- Scheduling and coordination
- Communication
- Attention to detail
- Problem solving
- Team collaboration
Languages
Spanish
Professional
English
Native/ Bilingual
Affiliations
- I am very committed to my church, but balance my life around it while also making sure it’s my first priority.
- I value family and friends time making sure I’m committed to the time I get to spend time with them when I’m not working or busy.
References
References available upon request.
Timeline
Part time clerk
QuikTrip
06.2025 - Current
Team Member
Alley Cats Entertainment
02.2025 - 06.2025
Crew Member
Chik-Fil-A
10.2023 - 06.2024
My Dreams Academy
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