Yasmine Torres
Orlando,FL
Summary
Admissions professional with a proven track record in higher education environments, adept at managing complex application systems and building strong, impactful relationships with applicants. Known for a collaborative approach and a focus on achieving measurable results, while maintaining high standards in dynamic, fast-paced settings. Passionate about student success, leveraging expertise in both K-12 and higher education to guide individuals through admissions processes. Currently pursuing a Bachelor of Science in Nursing (BSN) to enhance clinical knowledge and broaden professional capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admissions Specialist
AdventHealth University
12.2024 - Current
- Assisted applicants with the admissions process and served as point of contact throughout admissions process.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Developed strong working relationships with faculty members to better understand program requirements and expectations for incoming students.
- Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.
- Completed admissions duties with timeliness and accuracy.
- Communicated with students to explain application process and answer questions.
- Streamlined communication between various departments involved in the admissions process by organizing regular meetings to discuss updates or challenges that arose during each application cycle.
- Implemented new strategies for reaching underrepresented populations in our applicant pool by participating in diversity-focused recruitment events.
- Enhanced the efficiency of the admissions process by streamlining application procedures and implementing online tools.
- Assisted in the development of marketing materials for targeted student demographics, resulting in higher application rates.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Participated in the development of new admissions policies that aligned with institutional goals and met legal requirements for nondiscrimination.
- Collaborated with financial aid staff to guide accepted students through funding options and scholarship opportunities.
- Reviewed and verified data on all submitted documentation
Marketing Coordinator
Willow Bridge Company
07.2022 - 11.2024
- Developed project timelines for successful completion of marketing initiatives.
- Compiled data from customer interactions to inform product positioning.
- Edited promotional content, enhancing clarity and appeal for target audiences.
- Conducted thorough market analysis by utilizing industry reports and surveys.
- Monitored social media engagement to adapt strategies based on trends.
- Answered general marketing department inquiries by email, phone, and mail.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Organized logistics for marketing strategy meetings.
- Boosted sales by designing and executing creative email marketing campaigns.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
Substitute Teacher, K-12
Kelly Educational Staffing
01.2019 - 08.2022
- Engaged students in critical thinking with thought-provoking questions during lessons.
- Communicated with parents about student performance and classroom activities to foster engagement.
- Developed inclusive activities for diverse learners to promote student participation.
- Adapted instructional materials for various learning styles to enhance comprehension.
- Managed classroom behavior by establishing clear expectations and guidelines.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Increased parent involvement in the educational process through regular communication and collaboration on student progress.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
Admissions Representative
Ultimate Medical Academy Online
05.2020 - 07.2022
- Analyzed application materials for completeness and eligibility, ensuring accurate processing.
- Conducted outreach activities to increase awareness of educational programs and opportunities.
- Coordinated recruitment events to showcase campus offerings and foster connections with potential students.
- Collaborated with academic departments to create tailored admission materials for specific programs.
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
- Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
- Expanded outreach opportunities by representing the institution at college fairs, high school visits, and community events promoting higher education.
- Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Supported students through admissions process by answering questions and assisting with forms.
- Informed prospective students of financial aid options available at our institution and provided guidance on the application process.
- Developed targeted recruitment strategies by analyzing enrollment trends to identify key target markets for outreach efforts.
Program Coordinator
City of Orlando, Engelwood Neighborhood Center
10.2016 - 05.2020
- Managed project timelines by tracking milestones and adjusting plans as needed.
- Engaged stakeholders through regular updates and feedback sessions to foster collaboration.
- Led team meetings to discuss progress, address challenges, and motivate team members.
- Evaluated program outcomes by analyzing participant feedback and conducting follow-up surveys.
- Organized training sessions for team members to enhance skills and improve program delivery.
- Supported team development by recognizing individual strengths and promoting skill enhancement opportunities.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Education
Associate of Arts -
Valencia College
Orlando, FLBachelor of Arts - Secondary Education, Social Sciences
University of Central Florida
Orlando, FLBachelor of Science - Nursing
Western Governors University
Salt Lake City, UTSkills
Higher Education Admissions & Student Engagement
CRM & SIS Systems Management
Customer Service & Communication Strategies
Data Entry & Compliance
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Google Suite (Docs, Sheets, Drive, Calendar)
Adobe Photoshop, Illustrator, Premier Pro
Marketing & Community Outreach
Fluent in English & Spanish
Certification
- DCF 45-Hour Child Care Training
Languages
Spanish
Professional Working
Timeline
Admissions Specialist
AdventHealth University
12.2024 - Current
Marketing Coordinator
Willow Bridge Company
07.2022 - 11.2024
Admissions Representative
Ultimate Medical Academy Online
05.2020 - 07.2022
Substitute Teacher, K-12
Kelly Educational Staffing
01.2019 - 08.2022
Program Coordinator
City of Orlando, Engelwood Neighborhood Center
10.2016 - 05.2020
Associate of Arts -
Valencia College
Bachelor of Arts - Secondary Education, Social Sciences
University of Central Florida
Bachelor of Science - Nursing
Western Governors University
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