Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yasmine Yajaira Arzate

Booker,TX

Summary

Adept at multitasking and prioritizing, I enhanced patient care at Animal Clinic of Perryton and boosted customer satisfaction at Solid Ground Coffee House. My strong problem-solving skills and empathetic customer service are complemented by proficiency in administrative support and scheduling. Achievements include streamlining processes and fostering team efficiency, demonstrating reliability and a positive attitude in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Temporary Aide/Substitute Teacher

Booker Independent School District
Booker, TX
09.2022 - 01.2023
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Solid Ground Coffee House

Former Coffee Shop Owners
Booker, TX
01.2020 - 01.2021
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Achieved timely order fulfillment through effective multitasking and prioritization of tasks.
  • . Streamlined ordering process through clear communication skills between teammates.
  • Handled customer complaints professionally, resolving issues promptly to retain loyal clientele.
  • . Fostered a positive work atmosphere by consistently demonstrating a friendly demeanor towards coworkers.
  • Collaborated with team members to maintain adequate inventory levels for optimal store operations.
  • Managed cash register transactions, contributing to accurate accounting records.
  • Supported promotional events by preparing creative and appealing beverage displays.
  • Implemented waste reduction strategies by monitoring product usage and adjusting orders accordingly.
  • Assisted in maintaining a clean and organized store environment for an enjoyable customer experience.
  • Adhered to health and safety guidelines, ensuring a safe working environment for both employees and customers.
  • Increased repeat business by establishing rapport with customers and addressing their preferences.
  • . Assisted in training new employees on proper coffee preparation techniques, enhancing overall team efficiency.
  • Educated customers on various coffee products, brewing techniques, and menu offerings, fostering informed decisionmaking.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Answered phone calls to take orders, give information and document reservations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.

Equity Exchange

Perryton Equity
Perryton, TX
09.2019 - 11.2019

Helped weigh crop samples.

A

  • Operated weigh scales and issued tickets when necessary.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
  • Answered customer calls professionally and routed to appropriate person.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Followed up with customers to handle delays or other issues.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
  • Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
  • Used Software to track products as they arrived at and departed from facility.
  • Weighed and measured Type materials and updated records with collected data.

Veterinary Technician

Animal Clinic of Perryton
Perryton, TX
07.2016 - 01.2017
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Education

Certificate/License - Phlebotomy

Frank Phillips College
Borger, TX
08.2024

Certificate/License - Cosmetology

Frank Phillips College Allen Campus
Perryton, TX
04.2021

High School -

Booker High School
Booker, TX
06.2013

Skills

  • Time management
  • Patient
  • Reliability and punctuality
  • Appointment management
  • Administrative support
  • Scheduling appointments
  • Clear communication
  • Active listening
  • Collaborative teamwork
  • Task prioritization
  • Document filing
  • Conflict resolution
  • Record keeping
  • Written communication
  • Basic first aid
  • Confidentiality maintenance
  • Email correspondence
  • Attention to detail
  • Professional phone etiquette
  • Positive attitude
  • Valid Driver's license
  • Customer service
  • Strong problem solver
  • Prioritizing work
  • Documentation and reporting
  • Verbal communication
  • Team bonding
  • Professional and mature

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Temporary Aide/Substitute Teacher

Booker Independent School District
09.2022 - 01.2023

Solid Ground Coffee House

Former Coffee Shop Owners
01.2020 - 01.2021

Equity Exchange

Perryton Equity
09.2019 - 11.2019

Veterinary Technician

Animal Clinic of Perryton
07.2016 - 01.2017

Certificate/License - Phlebotomy

Frank Phillips College

Certificate/License - Cosmetology

Frank Phillips College Allen Campus

High School -

Booker High School
Yasmine Yajaira Arzate