Yassir Hersi
Auburn,US
Summary
GSOC Operator with over 9+ years of extensive expertise in security management and data analysis, leveraging skills in debugging, cryptography, and cloud technologies to streamline processes and enhance operational efficiency. Demonstrates a proven track record in optimizing incident response protocols and reducing resolution times, significantly improving security postures. Passionate about driving data-driven solutions and committed to achieving project milestones with precision and innovation.
Overview
9
9
years of professional experience
Work History
GSOC Operator
Amazon
06.2023 - Current
- Conduct incident investigations and root cause analysis to reduce recurring security threats.
- Streamlined security incident response workflows, improving average resolution time by 30%.
- Leveraged Splunk and internal security tools to monitor real-time threats across corporate sites.
- Partnered with cross-functional teams to enhance GSOC efficiency and stakeholder reporting.
Data Research Analyst
Amazon
05.2022 - 06.2023
- Designed and deployed data collection instruments, enhancing survey accuracy and response rates.
- Conducted trend analysis and anomaly detection in operational datasets to identify risks.
- Collaborated with engineering and security research teams to improve tools and usability.
- Generated weekly dashboards using Excel and Tableau to communicate findings to leadership.
Moderator/Data Annotator
Facebook
03.2019 - 04.2022
- Monitored and analyzed sensitive content, flagging risks and aligning with security protocols.
- Supported data labeling for machine learning initiatives tied to content security and integrity.
Technical Support Analyst
Weyerhaeuser
06.2018 - 01.2019
- Conducted security incident analysis and proposed data-driven improvements to risk mitigation protocols.
- Developed automated test scripts for security-related systems, improving QA throughput by 40%.
- Led user training sessions and contributed to improving documentation for IT compliance.
Information Technology Analyst
Starbucks
04.2017 - 12.2017
- Identified IT trends and hardware/software vulnerabilities through structured diagnostics.
- Logged and escalated security-related issues in enterprise helpdesk platforms.
IT Field Support Technician/ Jr. Project Manager
Expedia
07.2016 - 03.2017
- Managed IT infrastructure and first-level incident troubleshooting for high-priority business units.
- Documented and tracked system issues for audit readiness and compliance purposes.
Education
Bachelor of Arts - Economics
University of Washington-Tacoma Campus
Tacoma, WA06.2018
Skills
- Physical Security & Risk Mitigation
- Security Data Analysis & Visualization
- Incident Response & Root Cause Analysis
- SIEM & Threat Management
- Security Audits & Self-Inspections
- Tools: Splunk, Tenable Nessus, Wireshark, Salesforce, Excel (PivotTables, VLOOKUP), Tableau (basic)
- Cryptography, Debugging, Scripting
- Communication & Cross-Functional Collaboration
Timeline
GSOC Operator
Amazon
06.2023 - Current
Data Research Analyst
Amazon
05.2022 - 06.2023
Moderator/Data Annotator
Facebook
03.2019 - 04.2022
Technical Support Analyst
Weyerhaeuser
06.2018 - 01.2019
Information Technology Analyst
Starbucks
04.2017 - 12.2017
IT Field Support Technician/ Jr. Project Manager
Expedia
07.2016 - 03.2017
Bachelor of Arts - Economics
University of Washington-Tacoma Campus
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