Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Yatsive Robinson

North Las Vegas,NV

Summary

Healthcare is not just a service, it's my passion. It's a universal language and a unique opportunity to find population gaps in Social Determinants of Health (SDoH) by improving healthier living within diverse populations. With my experience in managed care environments as a bilingual Senior Specialist in Community Relations, I am dedicated to enhancing community health and creating meaningful connections. My focus includes program management and health care initiatives that aim to elevate awareness and create sponsorship opportunities. This involves utilizing my Master's in Public Health to develop comprehensive marketing and communication strategies.

Overview

8
8
years of professional experience

Work History

COMMUNITY RELATION'S SR. SPECIALIST

Select Health
05.2023 - Current
  • Coordinates community processes for involvement with partnerships and activities to achieve Select Health goals and objectives
  • Develop project management initiatives i.e
  • Select Health Awards program
  • Aims at building and maintaining positive relationships within multicultural, community-based organizations by improving Social Determinants of Health (SDoH) outcomes
  • Leads and attends meetings, participates in events, communicates with third-party organizations, and responds to outside requests
  • Creates concise reports, budgets, and facilitates communication
  • Improves the effectiveness of Select Health by providing resources to support and assist selected organizations in their healthcare decisions
  • Works independently, in the community, and with the Select Health community relations team
  • Leading population health by promoting effective communication strategies, including mobile and digital technology, advertising, and event marketing
  • Attend community partnership conferences, expos, luncheons and galas

MEDICAID TERRITORY MARKETING MANAGER

Anthem Blue Cross Blue Shield
05.2022 - 05.2023
  • Focus on Social Determinants of Health (SDoH) managed care initiatives by developing marketing and community relation strategies with Community-Based Organizations (CBOs), and Community Faith-Based Organizations (FBOs)
  • Analyze social campaign performance results and apply data-driven insights to increase membership, promote digital activation, and determine cost-effective promotions
  • Mentor, train, and manage the Customer Relations Representatives (CRR)
  • Responsible for developing social media, television, and radio strategies, as well as deploying campaigns focusing on business goals within the Medicaid division
  • Improve brand perceptions with campaigns targeting underserved communities
  • Present social capabilities, recommendations, and quarterly performance reports to the leadership team
  • Responsible for the management of multiple wellness centers
  • Research and evaluate the competitive activity
  • Interview and hire new candidates

HOSPICE AREA MANAGER

Encompass Health
09.2021 - 05.2022
  • Successfully built and developed an extensive network with physicians, hospitals, skilled nursing facilities, discharge planners, and case managers
  • Communicated the benefits of Community Care programs
  • Well-versed in terminal disease processes, Medicare hospice benefits
  • Provided hospice education on topics of end-of-life discussions and identifying endstage disease processes to physicians, hospital case managers, and social workers
  • Supported physicians and case managers in addressing hospice eligibility with prospective hospice patients

BUSINESS DEVELOPMENT MANAGER

Extreme Safety
01.2020 - 08.2021
  • Grew a start-up territory in Bakersfield, Ventura, Oxnard, Santa Paula, and Fillmore, combined to gross $80K monthly, with an average gross profit level of 45%
  • Increased the customer base monthly by 30%
  • Conducted and gave presentations about Value-Added Services to all levels of organizational management
  • Responsible for understanding customer requirements

DATABASE HOSPITAL COORDINATOR E.R.

Providence St. Joseph Medical Center
07.2019 - 10.2019
  • Collected, facilitated, and reviewed all the data required by the County of Los Angeles and the Department of Health Services emergency department
  • Utilized informatics, such as EPIC and TEMIS software programs by Lancet
  • Completed special projects and improved processed assignments needed by the Base Hospital Program

Triage Emergency Reception Volunteer

Providence Holy Cross Medical Center
11.2016 - 04.2019
  • Assisted nurses in all activities associated with the triage/emergency room
  • Responsible for the emergency front desk check, and initial check-ins

Education

Master of Public Health -

Columbia Southern University
Orange Beach, AL
03.2024

Bachelor's Degree - Health Science

California State University Channel Islands
Camarillo, Ca
12.2018

Associate's Degrees - Natural Sciences & Arts

College of The Canyons
Santa Clarita, CA
08.2016

Skills

  • Leading Population Health
  • Public Health Management
  • Advanced communication
  • Project Management
  • Bilingual-English & Spanish
  • Coaching and mentoring
  • Market Analysis
  • Microsoft Office
  • Analytical thinking
  • Customer relations

Timeline

COMMUNITY RELATION'S SR. SPECIALIST

Select Health
05.2023 - Current

MEDICAID TERRITORY MARKETING MANAGER

Anthem Blue Cross Blue Shield
05.2022 - 05.2023

HOSPICE AREA MANAGER

Encompass Health
09.2021 - 05.2022

BUSINESS DEVELOPMENT MANAGER

Extreme Safety
01.2020 - 08.2021

DATABASE HOSPITAL COORDINATOR E.R.

Providence St. Joseph Medical Center
07.2019 - 10.2019

Triage Emergency Reception Volunteer

Providence Holy Cross Medical Center
11.2016 - 04.2019

Bachelor's Degree - Health Science

California State University Channel Islands

Associate's Degrees - Natural Sciences & Arts

College of The Canyons

Master of Public Health -

Columbia Southern University

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