Yatzel Martinez
Oceanside,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment and excited to represent your company in a positive way. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability. Skilled in managing tasks like, handling customer inquiries, and maintaining clean and organized workspace. Reliable with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
Crumbl Cookies
Carlsbad, CA
10.2025 - 02.2026
- Fast-paced environment.
- Experienced in independent working
- Able to multitask by issuing recipes, mixing dough/preparing dough, packing orders, folding boxes, and maintaining a happy attitude toward customers
- Processed customer transactions efficiently using point-of-sale systems.
- Engaged in upselling techniques to promote additional products during transactions.
Server
Vista Del Lago
Escondido, CA
03.2024 - 09.2025
- Prepared coffee, Juice, and Water for residents as well as desserts/ specific dietary desserts
- Served dishes, along with being cognizant of residents who ordered different meals from the menu, including those that were vegan
- Able to work under pressure and work independent 8-hour shifts when opening/closing
- Efficiently managed table assignments to optimize seating capacity and minimize wait times.
Cashier
SUBWAY®Restaurants
Solana Beach, CA
01.2022 - 06.2024
- Provided exceptional customer service, resolving inquiries and complaints promptly
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in inventory management by restocking shelves and organizing merchandise
Education
Certificate - Digital Marketing
MiraCosta College
Oceanside, CA01-2025
High School Diploma - undefined
Pacific View Charter School
Oceanside, CA06-2024
Skills
- Server skills
- POS Systems
- Order taking
- Refunds and exchanges
- Attention to detail
Timeline
Cashier
Crumbl Cookies
10.2025 - 02.2026
Server
Vista Del Lago
03.2024 - 09.2025
Cashier
SUBWAY®Restaurants
01.2022 - 06.2024
High School Diploma - undefined
Pacific View Charter School
Certificate - Digital Marketing
MiraCosta College