Yaumarelis Despaigne
Sarasota,FL
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
In-Home Nanny
Multiple families
Sarasota, Florida
03.2022 - Current
- Facilitated social interaction between siblings by organizing games or other activities.
- Encouraged good manners among children by modeling appropriate behavior.
- Read books aloud to promote language development skills and imagination growth.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Enforced discipline in a respectful manner consistent with parental expectations.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Ensured safety at all times by monitoring the environment for potential hazards or risks.
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Taught basic hygiene habits such as hand washing and brushing teeth.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Adapted teaching methods based on individual needs of each child.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
Costumer Service
Aldo Shoes
Milan , Italy
11.2018 - 10.2021
- Leading and managing customer service teams to ensure achievement of customer service goals.
- Greeted guests and provided exceptional customer service.
- Developed strategies for improving customer service processes.
- Resolved customer service issues quickly and efficiently.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Processed transactions through POS systems accurately and efficiently.
- Issued refunds to customers utilizing POS system.
- Performed data entry tasks, including updating customer information in databases.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
- Created detailed reports on system usage, performance metrics and other related data points.
- Maintained inventory of spare parts for quick repairs.
- Completed frequent checks on user logins, file permissions and other data issues.
- Coordinated with vendors to ensure timely delivery of goods.
- Created reports on inventory activity, shortages, overages.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Kids Club Associate
Royal Tulip beach resort
Egypt, Egypt
04.2018 - 11.2018
- Provided quality customer service to children and parents.
- Assisted in resolving any complaints received from customers in a professional manner.
- Ensured that all equipment was used safely by teaching proper techniques to participants.
- Communicated effectively with other staff members regarding updates on Kids Club operations.
- Administered first aid treatment when necessary during emergencies within the facility.
- Maintained a clean and organized environment throughout the facility.
- Created daily reports on attendance numbers and activities conducted in the club.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Provided positive reinforcement to encourage appropriate behavior among children.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
Education
High School Diploma -
Pier Paolo Pasolini
Milan , Italy04-2018
Skills
- Safe Driving Record
- Special needs experience
- Child development knowledge
- Strong Work Ethic
- Activities Planning
- Safety awareness
- First Aid
- Cleaning and sanitation
- Meal Preparation
- Homework Assistance
- Household Management
- Attention to Detail
- Critical Thinking
- Fast and Efficient
- Google Drive
- Decision-Making
- Dependable and Responsible
- Cultural Awareness
- Microsoft Office
- Fast learning
- Scheduling
- Data Entry
- Project Coordination
- Bookkeeping
- Office Management
- CPR/First Aid certified
- Customer Relations
- Active Listening
- Spanish
- Italian
- English
Timeline
In-Home Nanny
Multiple families
03.2022 - Current
Costumer Service
Aldo Shoes
11.2018 - 10.2021
Kids Club Associate
Royal Tulip beach resort
04.2018 - 11.2018
High School Diploma -
Pier Paolo Pasolini