Summary
Overview
Work History
Education
Skills
Certification
Working out, hiking, reading, playing video games and paintings
Languages
Timeline
Generic

Yayi Conde

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Army

Military
01.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Customer Service Representative

Shake Shack
01.2020 - 11.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Garden Center Employee

Lowes
02.2019 - 12.2019
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Enhanced customer satisfaction by providing knowledgeable assistance and personalized recommendations on plant care and gardening products.
  • Supported company-wide sustainability initiatives through responsible water usage when caring for plants at the garden center.
  • Ensured accurate pricing information was displayed throughout the store, preventing confusion among customers during checkout.

Education

Columbus North High School
Columbus, OH
05.2019

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Active Listening

Certification

certified personal trainer

Working out, hiking, reading, playing video games and paintings

I love working Out its like an escape for me and i believe as human beings we have the ability of being better everyday,love hiking and enjoying nature and its calmness, reading is also something i like doing on my free Tim expanding my knowledge. Video games are just fun and i enjoy playing on my free time and with paintings i suck at drawing buts its something im trying to be better at and expanding my horizon

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Army

Military
01.2021 - Current

Customer Service Representative

Shake Shack
01.2020 - 11.2020

Garden Center Employee

Lowes
02.2019 - 12.2019

Columbus North High School

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Yayi Conde