Zeyda Martinez
Chandler
Summary
Dedicated and dependable customer service professional with over three years of experience in fast-paced restaurant environments. Skilled in guest service, cash handling, food safety, teamwork, and multitasking. Military service has strengthened leadership, discipline, adaptability, and the ability to perform under pressure. Seeking opportunities to contribute strong work ethic and excellent customer service skills. Hardworking and committed to any job or task that is appointed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Army
Military
05.2026 - 06.2026
- Demonstrated discipline, teamwork, and accountability
Fast hostess/busser/ cashier
Black Bear Diner
07.2023 - 05.2026
- Provided outstanding customer support to enhance dining experiences in a fast-paced setting.
- Managed food and beverage order intake, ensuring precision and prompt service delivery.
- Managed POS system operations and executed cash and credit card transactions.
- Assisted with seating guests and managing wait lists.
- Bussed and reset tables to maintain a clean dining area.
- Worked collaboratively with kitchen and front-of-house staff.
- Welcomed and seated guests promptly, enhancing overall dining experience.
- Trained new staff on seating procedures and customer service standards to maintain consistency.
- Oversaw dining area maintenance to uphold cleanliness and readiness standards.
Hostess/Busser/Food Runner
High tide at the steelyard
03.2022 - 11.2022
- Greeted guests and provided friendly customer service.
- Managed seating arrangements and wait times.
- Assisted servers by clearing and resetting tables.
- Maintained cleanliness throughout the restaurant.
- Trained new host staff on procedures and customer service standards.
- Maintained cleanliness and organization of front-of-house areas consistently.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Basha High School
Chandler, AZ05.2024
Skills
- POS
- Food safety
- Cleaning Experience
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Restaurant Experience
- Customer service
- Multitasking Abilities
- Organization and time management
- Organizational skills
- Active listening
- Cashiering
- Food handling
- Food Service
- Basic math
- Effective multitasking
- Sanitation
Certification
Driver's License
Military Service
- E-1 | United States Army | United States
- May 2026 to June 2026
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Army
Military
05.2026 - 06.2026
Fast hostess/busser/ cashier
Black Bear Diner
07.2023 - 05.2026
Hostess/Busser/Food Runner
High tide at the steelyard
03.2022 - 11.2022
High School Diploma -
Basha High School