YAZIN SHILLEH
Danbury,USA
Summary
Mission-driven Nonprofit Executive with over 10 years of leadership experience in organizational operations, strategic planning, and program administration across nonprofit and government sectors. Led high-performing teams and managed multimillion-dollar budgets to enhance operational performance and cultivate strategic partnerships, significantly advancing organizational missions and community impact. Currently pursuing a Master of Science in Human Resources Management & Development to further enhance expertise in talent strategy and organizational leadership.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Director, Workforce Programs
Community Action Agency of Western Connecticut (DanburyWORKS)
Danbury, CT
01.2023 - Current
- Provide executive leadership for multiple workforce and community initiatives supporting organizational mission, strategic priorities, and long-term sustainability.
- Directed day-to-day operations of multiple state and federally funded programs, ensuring operational excellence, regulatory compliance, and achieving measurable performance outcomes.
- Manage multimillion-dollar grants, contracts, and budgets with full responsibility for financial stewardship, reporting, and organizational accountability.
- Supervise, mentor, and develop multidisciplinary teams while fostering a collaborative, high-performing culture focused on continuous improvement.
- Partnered with executive leadership, government agencies, educational institutions, employers, nonprofit organizations, and community stakeholders to strengthen strategic partnerships, enhancing organizational impact.
- Led organizational planning through data analysis, KPI reporting, and performance measurement, supporting informed executive decision-making.
- Managed more than $1 million in public funding while maintaining 100% compliance with federal and state requirements.
- Improved program performance by 25–40% through operational improvements and data-informed strategic planning.
- Expanded partnerships with more than 100 employers, educational institutions, nonprofit organizations, and government agencies.
Director of Career Services
Inspirica
Stamford, CT
01.2021 - 01.2022
- Directed operations for a comprehensive Homeless Career Services Program, enhancing employment services, workforce development, and community engagement while facilitating 650+ job placements and assisting 220+ individuals experiencing homelessness.
- Led and supervised a multidisciplinary team of 16 career navigators and workforce professionals through coaching, performance management, and operational oversight, contributing to an 86% employment retention rate.
- Collaborated with executive leadership to align departmental initiatives, strategic priorities, and grant-funded programs with organizational goals, improving operational performance and service delivery.
- Developed strategic partnerships with 160+ employers, workforce agencies, educational institutions, and community organizations, expanding employment opportunities, internships, and career pathways for underserved populations.
- Designed and implemented professional development, job readiness, and career counseling programs that enhanced participant employability, increased workforce readiness, and improved long-term employment outcomes.
- Secured more than $400,000 in grant funding while overseeing grant compliance, reporting, and contract requirements, maintaining a 100% compliance rate across multiple funding sources.
- Implemented employer engagement and business partnership strategies that strengthened workforce pipelines, increased hiring opportunities, and fostered sustainable community collaboration.
- Leveraged data-driven performance management and continuous improvement strategies to streamline operations, strengthen accountability, and improve participant success and program effectiveness.
Program Supervisor
Inspirica
Stamford, CT
01.2019 - 01.2021
- Supervised daily operations for housing and homeless services programs, ensuring high-quality service delivery, regulatory compliance, and effective coordination of resources for individuals experiencing homelessness.
- Managed and coached a team of housing and support service staff, improving performance, strengthening accountability, and ensuring consistent delivery of client-centered services.
- Coordinated cross-functional teams to streamline workflows, improve housing stabilization efforts, and enhance outcomes for individuals and families facing housing insecurity.
- Supported the administration and reporting of grant-funded programs, maintaining a 100% compliance rate with funding requirements, documentation standards, and organizational policies.
- Oversaw program operations serving 220+ individuals experiencing homelessness, ensuring adherence to housing program requirements, case management standards, and best practices.
- Developed and facilitated staff training, tools, and professional development workshops that strengthened team competencies, improved service coordination, and enhanced participant engagement.
- Improved housing and supportive service outcomes through data-driven monitoring, quality assurance practices, and continuous process improvements.
- Collaborated with community partners, housing providers, and service agencies to expand resources, strengthen referral networks, and support successful housing stabilization.
- Implemented operational strategies that improved program efficiency, accountability, and client outcomes while supporting organizational goals and community impact.
HR Consultant & Payroll Administrator
Sams Parking
Los Angeles, CA
01.2016 - 01.2020
- Served as a strategic HR and operations partner for a multi-site valet and parking services organization, supporting workforce planning, employee relations, payroll operations, compliance, and organizational effectiveness.
- Managed end-to-end HR operations for a workforce of 100+ employees, overseeing recruitment, onboarding, payroll administration, performance management, benefits coordination, and employee relations.
- Led high-volume talent acquisition strategies, recruiting and onboarding 150+ employees annually to support business growth, seasonal staffing needs, and operational demands.
- Streamlined payroll administration and workforce processes, maintaining 99%+ payroll accuracy while ensuring timely and compliant compensation practices across multiple locations.
- Advised executive leadership on workforce planning, organizational development, succession planning, employee engagement, and strategies to improve retention and operational performance.
- Developed and implemented HR policies, compliance programs, and standardized procedures that strengthened accountability, reduced risk, and improved workforce consistency.
- Created HR analytics, KPI dashboards, and workforce reports to provide leadership with actionable insights on staffing levels, turnover trends, labor costs, and performance metrics.
- Implemented employee engagement initiatives, leadership coaching, and professional development strategies that enhanced workplace culture, employee satisfaction, and retention.
- Managed employee relations, investigations, and conflict resolution processes while ensuring compliance with employment regulations and organizational policies.
- Improved onboarding, training, and workforce development processes to increase employee readiness, strengthen service delivery, and enhance client satisfaction across valet operations.
SSI Advocacy Manager
Maximus
Moreno Valley, CA
01.2016 - 01.2019
- Streamlined operational workflows while supervising multidisciplinary teams to ensure efficiency and effectiveness.
- Ensured compliance with federal, state, and contractual requirements through systematic oversight and regular audits.
- Managed compliance with federal, state, and contractual requirements.
- Developed executive reports and monitored KPIs to drive operational improvements and enhance overall organizational performance.
- Led cross-functional teams to implement process improvements and enhance operational efficiency.
- Developed and executed strategic plans to align departmental goals with organizational objectives.
Education
Master of Science (M.S.) - Human Resources Management & Development
Edgewood University
Madison01-2028
Bachelor of Arts (B.A.) - History, Minor in Psychology
Western Connecticut State University
DanburySkills
- Strategic Organizational Leadership
- Executive Operations
- Strategic Planning
- Organizational Development
- Change Management
- Stakeholder & Community Engagement
- Workforce Development
- Operational Excellence
Certification
- Certified Nonprofit Professional (CNP)
- 2025
ADDITIONAL LEADERSHIP EXPERIENCE
- Program Manager | Access California Services
- Agency Social Worker | A Tender Love and Care FFA
- Program Coordinator | Family & Children's Aid
- Leadership Highlights
- Program & Operations Management
- Staff Supervision & Leadership
- Community Partnership Development
- Organizational Compliance
- Strategic Stakeholder Engagement
- Case & Program Administration
BOARD & ADVISORY LEADERSHIP
- Co-Chair
- Danbury Collective / StriveTogether
- Provide strategic leadership advancing education, workforce, and community outcomes.
- Collaborate with nonprofit leaders, educators, government agencies, and community stakeholders to strengthen collective impact initiatives.
- Family Network
- Support organizational strategy, community engagement, and stakeholder collaboration.
- Co-Chair, Board of Directors
- Danbury Youth Services
- Support nonprofit governance, board communications, strategic planning, and organizational oversight.
Timeline
Director, Workforce Programs
Community Action Agency of Western Connecticut (DanburyWORKS)
01.2023 - Current
Director of Career Services
Inspirica
01.2021 - 01.2022
Program Supervisor
Inspirica
01.2019 - 01.2021
HR Consultant & Payroll Administrator
Sams Parking
01.2016 - 01.2020
SSI Advocacy Manager
Maximus
01.2016 - 01.2019
Master of Science (M.S.) - Human Resources Management & Development
Edgewood University
Bachelor of Arts (B.A.) - History, Minor in Psychology
Western Connecticut State University