Yazlane Gonzalez
Bel Air,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Operations
Dollar Tree Stores
07.2019 - Current
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Beauty Advisor
Sephora
09.2022 - 06.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Recommended specific hair and beauty products to meet individual customer needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Education
Associate of Science - Biology Major Student
Harford Community College
Bel Air, MD06.2025
High School Diploma -
Bel Air High School
Bel Air, MD05.2019
Skills
Bilingual
English- Spanish
- Retail experience
- Sales expertise
- Customer Assistance
- Computer Proficiency and Microsoft Office
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Flexibility and Adaptability
Timeline
Beauty Advisor
Sephora
09.2022 - 06.2023
Assistant Manager of Operations
Dollar Tree Stores
07.2019 - Current
Associate of Science - Biology Major Student
Harford Community College
High School Diploma -
Bel Air High School
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