Yazmeen Kassandra Elroumi
Yorba Linda,CA
Summary
Dedicated and compassionate nursing student at West Coast University with a strong interest in patient care and health education. Eager to gain hands-on experience in a clinical setting and contribute to a team dedicated to delivering high-quality, patient-centered care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Mcdonalds
Yorba Linda, CA
10.2023 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new team members on procedures and safety protocols.
- Coordinated shift schedules to maintain adequate staffing at all times.
- Conducted regular quality checks on food preparation and presentation standards.
- Resolved customer complaints promptly to enhance overall dining experience.
- Implemented cleanliness standards across dining area and kitchen facilities.
- Collaborated with team members to streamline workflow during peak hours.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
El Camino Real High School
Placentia, CA01-2024
Bachelor of Science - Nursing (BSN)
West Coast University
Anaheim, CASkills
- Strong interpersonal and communication skills
- Teamwork and collaboration
- Time management and organization
- Basic patient care knowledge
- Bilingual: [If you speak another language, include it here]
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Team collaboration
- Customer service
- Staff training
- Customer loyalty
- Problem solving
- Effective communication
- Negotiation
Certification
- Basic Life Support (BLS) – [Provider Name], [Year if available]
- CPR & First Aid Certified – [Year if applicable]
References
References available upon request.
Timeline
Manager
Mcdonalds
10.2023 - Current
High School Diploma -
El Camino Real High School
Bachelor of Science - Nursing (BSN)
West Coast University
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