Desired Job Title
Medical ReceptionistClerkWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: North Bellmore, US
Open to relocation: No
Open To Work
Yazmeen Rodriguez
North Bellmore
Work Preference
Summary
Dynamic administrative professional with a proven track record of enhancing office efficiency through effective management of communications, scheduling, and visitor interactions. Recognized for fostering collaboration and adaptability in fast-paced environments, ensuring seamless workflows and positive team dynamics. Proficient in utilizing advanced office management software to maintain an organized workspace that supports productivity and professionalism. Committed to delivering exceptional front-facing service while contributing to the overall success of the organization.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Commack Pediatrics
Commack, NY
10.2025 - 05.2026
- Managed patient scheduling and appointment coordination to optimize clinic flow.
- Assisted in verifying insurance information and processing patient paperwork efficiently.
- Maintained accurate medical records and updated patient information in electronic health systems.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Oversaw daily operations of front desk activities, ensuring compliance with HIPAA regulations.
- Led initiatives to enhance patient experience through feedback analysis and process refinement.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Clerk
Board Of Election
Borough of Queens
10.2023 - 09.2025
- Entered data into the company’s system accurately and efficiently, ensuring timely and accurate reporting
- Drafted and edited professional documents, ensuring accuracy and clarity
- Analyzed financial data and prepared monthly financial reports
- Compiled and organized data to generate reports, resulting in improved decision-making by management
Funeral Attendant
Leo F. Kearns
Borough of Queens
09.2021 - 01.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Created reports and documents as requested by the office manager
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Worked with the director to understand their vision and create shots that met their expectations
- Managed multiple phone lines and answered incoming calls in a timely and efficient manner
- Acted as a first point of contact for all visitors and guests
- Assisted with basic administrative tasks such as photocopying, filing, and faxing
- Received, sorted, and distributed mail and other deliveries in a timely manner
- Performed administrative tasks such as photocopying and faxing
- Assisted in the on boarding of new employees, ensuring all necessary paperwork was completed
Education
Liberal Arts - Psychology
Nassau Community College
Garden City08-2025
Liberal Arts - Psychology
St. Johns University
Queens11-2024
Skills
- Multitasking Skills
- Excellent Customer Service Skills
- Strong Communication Skills
- Telephone etiquette
- Cash management
- Database entry
- Administrative tasks
- Relationship building
- Schedule and calendar management
- Quality management
- Confidentiality
- Time management
- Customer communication
- Problem-solving
- Flexible and adaptable
- Telephone skills
- Customer/Client relations
- Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Commack Pediatrics
10.2025 - 05.2026
Clerk
Board Of Election
10.2023 - 09.2025
Funeral Attendant
Leo F. Kearns
09.2021 - 01.2024
Liberal Arts - Psychology
Nassau Community College
Liberal Arts - Psychology
St. Johns University