Yazmin Campozano
Rialto,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Optometric Technician
Americas Best Contacts and Glasses
10.2023 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Optician
Americas Best Contacts and Glasses
07.2021 - 06.2022
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Cashier, Food Service
Fosters Freeze
09.2015 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Streamlined kitchen operations for increased efficiency by working closely with dietitians, chefs, and other food service staff.
- Enhanced customer satisfaction by providing efficient and accurate food service in a timely manner.
- Mentored junior sales team members, fostering professional growth and skill development in food service sales.
- Set up and broke down food service lines quickly to maintain service flow.
- Expedited food service during peak hours by prioritizing tasks effectively and maintaining communication with other kitchen staff members.
- Monitored food safety and sanitation standards in food service areas.
- Enhanced customer satisfaction by providing timely and efficient food service in a fast-paced environment.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Sanitized and cleaned counters, shelves, floors and food service equipment.
- Conducted regular safety inspections of kitchen equipment and workspaces to minimize risks associated with food service operations.
Education
Sierra High School
Glendora, CAOptical
North-West College
West Covina, CA06.2020
Skills
- Ap
- Visual field testing
- Retinal Photography
- Diagnostic Imaging
- Patient Recordkeeping
- Multitasking
- Customer Service
- Cleaning and sanitation
- Problem-Solving
- Attention to Detail
- Flexible Schedule
- Working Quickly
- Safe Food Handling
- Food safety knowledge
- Food Preparation
- Efficient Food Preparation
- Food storage practices
- Professional Appearance Maintenance
- Patient Care
- Patient Relations
- Food Waste Reduction Techniques
- Customer Feedback Analysis
- Food Production Scheduling
Timeline
Optometric Technician
Americas Best Contacts and Glasses
10.2023 - Current
Optician
Americas Best Contacts and Glasses
07.2021 - 06.2022
Cashier, Food Service
Fosters Freeze
09.2015 - 05.2019
Sierra High School
Optical
North-West College