Experienced and dedicated optometric tech with a strong background in optometry support. Focused on enhancing patient care and streamlining clinical operations. Skilled in performing diagnostic tests, managing patient records, and assisting with procedures. Collaborative team player who thrives in fast-paced environments and consistently achieves results. Recognized for reliability, meticulous attention to detail, and exceptional communication skills. Also assists with frame styling and selling glasses and contact lenses to successfully meet revenue goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Helped customers find specific products, answered questions and offered product advice
Engaged with customers in friendly, professional dialogue to determine needs
Answered incoming calls to provide store, products and service information
Collected payments and provided accurate sale details
Worked with fellow sales team members to achieve group targets
Prepared patient chart for admission and compiled appropriate paperwork
Handle all bilingual Spanish speaking patients
Optometric Tech
Americas Best Contacts and Eyeglasses
Rancho Cucamonga, CA
07.2019 - Current
Ensure high quality patient care
Maintain a professional atmosphere and appearance of doctor’s office and pretest room
Understand ocular terminology and diseases and know the ocular abbreviations
Explain to the patient the types of preliminary examinations
Complete necessary paperwork and perform testing on patients prior to doctor examination
Promote visual field testing and retinal screenings to eligible patients
Review prescriptions and/or patient information carefully and identify special needs
Consult with the optician, Doctor or Retail Management when necessary
Ensure equipment, both Doctor’s and pre-test, is properly maintained
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.