Matthew Gamache
Ocala,FL
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
17
17
years of professional experience
Work History
Sales Associate
Gary Yeomans ford of Village
05.2022 - Current
- Cultivated a welcoming environment to enhance customer interactions and promote engagement.
- Led customer discussions to identify and clarify specific needs.
- Executed comprehensive vehicle presentations to educate potential buyers on features and benefits.
- Assisted teams in managing customer relationships through clear communication and support. Provided administrative assistance to streamline CRM processes and enhance user experience. Collaborated with colleagues to address customer inquiries and uphold satisfaction levels.
- Executed outreach initiatives through warm and cold calling to connect with potential clients. Supported relationship-building efforts with prospects to enhance sales strategies. Supplied information and resources to aid clients in making informed decisions.
- Assisted in generating online leads through targeted outreach efforts. Supported marketing initiatives to improve online presence. Collaborated with team members to enhance lead conversion strategies.
- Executed persuasive communication and negotiation strategies to secure deals and exceed sales targets.
- Achieved top salesman title through exceptional sales performance and commitment to customer satisfaction.
- Fostered robust customer relationships to drive satisfaction and loyalty.
General Manager
Today's Satellite
11.2012 - 04.2022
- Run jobs, new connects and service calls. Route company technician's.
- Training new employees: Providing new technicians the knowledge and skills to perform the job: Assemble and mount the dish, running cable properly, educating the customer, upselling of company products, etc.
- Assisting technicians while completing a work order.
- Routing calls to technicians to complete work orders throughout the day.
- Scheduling: Creating weekly schedules for all employees.
- Sales Training: -Teaching technicians about new products, guiding them on how to close a sale and overcome objection, instruct them in proper installation of a product and meeting monthly sales goals.
- In home sales: Offering smart home services to customers while completing a work order.
- Inventory ordering: Controlling proper inventory numbers in all of our locations
- Inventory control: Controlling the flow of inventory coming in and out
- Inventory returns: Keeping proper paperwork, and packaging for all of our returning equipment
- Closing end of day work orders: Closing all completed work orders for the day and transferring all daily completed work to the payroll department
- Running company numbers: keeping technicians up to date on current company goals and numbers.
- Providing company goals to technicians
- Maintaining proper use of company vehicles and maintenance
- Weekly regional conference calls
- Handling damage claims: Contacting customers and meeting with them to resolve the claim and assure customer satisfaction is met.
- Ordering
- Tracked sales performance
- Developed strong relations with customers and vendors on behalf of the organization
- Trained and mentored all staff
- Developed strong relations with customers and vendors on behalf of the organization
Security Officer Level 3/ Maintenance
Loomis
08.2009 - 11.2011
- Routine maintenance: Fix security and electrical systems, install cameras
- Drive Routes: Deliver currency to required location, banks, ATM, gas stations, etc
- Cash Handling: Dropping off cash and coin to location's, returning cash and coin back to terminal.
- Licensed professional security officer for 2 years.
- Licensed professional security officer for 3 years
New Car Sales Representative
Marks Casa Chevrolet
02.2009 - 08.2009
- Greeting customers: Welcoming walk-in customers to our location, or by set up appointment's via phone conversations or Internet
- Showing product: Showing our customers current product according to there wants and needs via asking probing question's
- Evaluation of trade-in: Taking in any of our customer's trade-in to our used car department to determine it's value and offer the customer the best value for their vehicle.
- Contracts and closing the sale: Actively negotiating the contract to suite the customers needs.
- Delivery of vehicle: Taking pride to make sure that our vehicle has exceeded our customer's expectations at time of final walkthrough.
- Performed onsite, in-store retail sales.
- Negotiated and completed purchasing contracts.
Education
Home remodeling - Online
Penn foster
Remote09-2012
High school diploma - undefined
Paradise christian
Albuquerque, NM06-1997
Skills
Executed merchandising strategies to enhance product visibility and drive sales
Assisted in managing multiple tasks simultaneously to support team objectives Collaborated with colleagues to prioritize workload and meet deadlines Contributed to project completion by maintaining focus on key deliverables
Assisted customers in identifying product needs and preferences Supported sales team in achieving monthly targets through effective communication Contributed to maintaining inventory levels and product displays
Facilitated discussions to reach agreements among team members Supported negotiation processes to resolve conflicts effectively Assisted in preparing documentation for negotiation meetings
Assisted in navigating routes for efficient driving Supported team members in optimizing travel paths Contributed to timely deliveries through effective route management
Executed direct sales strategies to drive revenue growth
Oversaw comprehensive schedule management to optimize resource allocation
Assisted in data entry and analysis using Microsoft Excel Supported team members in creating spreadsheets for project tracking Helped maintain organized records for efficient data retrieval
Demonstrated exceptional customer service skills to enhance client satisfaction
Demonstrated exceptional communication abilities to facilitate effective collaboration
Cultivated a welcoming and approachable atmosphere for clients and colleagues
Demonstrated proactive communication and relationship-building skills
Achieved exceptional sales performance through strategic client engagement and relationship management
Exhibited a consistently positive attitude to foster a collaborative work environment
Collaborated effectively with team members to achieve common goals
Spearheaded initiatives to drive organizational growth and efficiency
Leveraged extensive electrical experience to troubleshoot and resolve complex issues
Oversaw inventory management processes to ensure optimal stock levels
Directed sales management strategies to optimize revenue growth
Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
Oversaw team operations and strategic initiatives to enhance productivity
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Assisted teams in organizing project documentation and schedules Supported project managers in tracking progress and meeting deadlines Contributed to team meetings by providing updates and feedback
Assisted customers in identifying additional products to enhance their purchases Supported sales team in promoting complementary items to increase overall sales Facilitated customer engagement to encourage repeat business
Initiated and implemented proactive strategies to enhance team performance
Optimized scheduling and prioritization of tasks to enhance productivity
Accomplishments
- Exceeded monthly quota 24 times.
Timeline
Sales Associate
Gary Yeomans ford of Village
05.2022 - Current
General Manager
Today's Satellite
11.2012 - 04.2022
Security Officer Level 3/ Maintenance
Loomis
08.2009 - 11.2011
New Car Sales Representative
Marks Casa Chevrolet
02.2009 - 08.2009
Home remodeling - Online
Penn foster
High school diploma - undefined
Paradise christian