Yazmin Cervantes
Las Vegas,NV
Summary
As a diligent and trustworthy individual; I am seeking to acquire employment in an environment that promotes a strong work ethic and recognizes achievement. I am highly motivated and work very cooperatively with others. I thrive in an environment where I am with coworkers who also show the same initiative and strive to increase productivity while anticipating the needs of customers. I have over a decade of experience in property management.
I am a dependable employee who enjoys the challenge of new and exciting opportunities. I am also reliable, diligent, and flexible. When offered a new task; I accept responsibilities with an open mind, never declining the opportunity to learn and accept constructive criticism.
Overview
13
13
years of professional experience
Work History
Area Manager
CalCap Properties
Phoenix, AZ
10.2021 - Current
- Oversea Las Vegas properties
- Manage execution of all CapEx Projects
- Assign duties, responsibilities, and spans of authority to project personnel
- Works with property teams to minimize expenditures, maximize revenues and adheres to budgeted cost parameters
- Works with office staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly in Yardi
- Assists in preparation of annual budgets
- Responsible for occupancy of properties
- Responsible for hiring, training, and developing on-site employees according to company policy and procedure
- Works with staff to develop an effective, proactive team that works together to achieve property objectives
- Works with team members to administer renewal program and works to maximize tenant renewals
- Responsible for vacant units, common areas and grounds are maintained according to property objectives
- Responsible to insure adherence to company safety standards, policies and procedures
- Provide conflict resolution and professional service for residents
- Offer customer service via multi-line phone, one on one contact, and electronic messaging
Property Manager
Cushman & Wakefield
Las Vegas, NV
07.2016 - 10.2021
- Property Manager to 236 to 840
- Manage project execution to ensure adherence to budget, schedule and scope
- Prepare project status reports by collecting, analyzing, and summarizing information trends
- Assign duties, responsibilities, and spans of authority to project personnel
- Direct or coordinate activities of personnel
- Coordinate recruitment or selection of personnel
- Develop implementation plans that include analyses such as cost-benefit or return on investment
- Establish and execute a project communication plan
- Identify need for initial or supplemental project resources
- Identify, review, or select vendor or consultants to meet project needs
- Initiate, review, or approve modifications to project plan
- Negotiate with project stakeholders or suppliers to obtain resources or materials
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other method
Assistant Property Manager / Property Manager
AMC LLC
Las Vegas, NV
05.2012 - 07.2016
- Assistant community manager from 336 to 624-unit community
- Responsible for posting RentRoll tracking system
- Responsible for insuring contact with business and locator services and insuring availability of promotional materials
- Responsible for knowledge of leasing techniques and sale methods
- Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports
- Responsible for insuring efficient and courteous response to all resident request
- Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the management department
- Assisting the Community Manager in designing and implementing a resident retention program, i.e., newsletter, resident referral program or social activities
- Responsible for delinquency to reach 1% or less
- Responsible for the process of eviction
- Responsible to secure high percentage of the properties overall closed leases
Education
High School Diploma -
Valley High School
06.2000
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- AIM
- Yardi 8
- Communication skills
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Area Manager
CalCap Properties
10.2021 - Current
Property Manager
Cushman & Wakefield
07.2016 - 10.2021
Assistant Property Manager / Property Manager
AMC LLC
05.2012 - 07.2016
High School Diploma -
Valley High School