Yazmin Cervantes
Las Vegas,NV
Summary
As a diligent and trustworthy individual; I am seeking to acquire employment in an environment that promotes a strong work ethic and recognizes achievement. I am highly motivated and work very cooperatively with others. I thrive in an environment where I am with coworkers who also show the same initiative and strive to increase productivity while anticipating the needs of customers. I have over a decade of experience in property management.
I am a dependable employee who enjoys the challenge of new and exciting opportunities. I am also reliable, diligent, and flexible. When offered a new task; I accept responsibilities with an open mind, never declining the opportunity to learn and accept constructive criticism.
Overview
13
13
years of professional experience
Work History
Area Manager
CalCap Properties
2021.10 - Current
- Oversea Las Vegas properties
- Manage execution of all CapEx Projects
- Assign duties, responsibilities, and spans of authority to project personnel
- Works with property teams to minimize expenditures, maximize revenues and adheres to budgeted cost parameters
- Works with office staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly in Yardi
- Assists in preparation of annual budgets
- Responsible for occupancy of properties
- Responsible for hiring, training, and developing on-site employees according to company policy and procedure
- Works with staff to develop an effective, proactive team that works together to achieve property objectives
- Works with team members to administer renewal program and works to maximize tenant renewals
- Responsible for vacant units, common areas and grounds are maintained according to property objectives
- Responsible to insure adherence to company safety standards, policies and procedures
- Provide conflict resolution and professional service for residents
- Offer customer service via multi-line phone, one on one contact, and electronic messaging
Property Manager
Cushman & Wakefield
2016.07 - 2021.10
- Property Manager to 236 to 840
- Manage project execution to ensure adherence to budget, schedule and scope
- Prepare project status reports by collecting, analyzing, and summarizing information trends
- Assign duties, responsibilities, and spans of authority to project personnel
- Direct or coordinate activities of personnel
- Coordinate recruitment or selection of personnel
- Develop implementation plans that include analyses such as cost-benefit or return on investment
- Establish and execute a project communication plan
- Identify need for initial or supplemental project resources
- Identify, review, or select vendor or consultants to meet project needs
- Initiate, review, or approve modifications to project plan
- Negotiate with project stakeholders or suppliers to obtain resources or materials
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other method
Assistant Property Manager / Property Manager
AMC LLC
2012.05 - 2016.07
- Assistant community manager from 336 to 624-unit community
- Responsible for posting RentRoll tracking system
- Responsible for insuring contact with business and locator services and insuring availability of promotional materials
- Responsible for knowledge of leasing techniques and sale methods
- Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports
- Responsible for insuring efficient and courteous response to all resident request
- Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the management department
- Assisting the Community Manager in designing and implementing a resident retention program, i.e., newsletter, resident referral program or social activities
- Responsible for delinquency to reach 1% or less
- Responsible for the process of eviction
- Responsible to secure high percentage of the properties overall closed leases
Education
High School Diploma -
Valley High School
06.2000
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- AIM
- Yardi 8
- Communication skills
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Area Manager
CalCap Properties
2021.10 - Current
Property Manager
Cushman & Wakefield
2016.07 - 2021.10
Assistant Property Manager / Property Manager
AMC LLC
2012.05 - 2016.07
High School Diploma -
Valley High School