Summary
Overview
Work History
Education
Skills
Timeline
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Yazmin Martinez

Summary

Hardworking college student offering part-time work experience and passion to adapt new skills. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

1
1
year of professional experience

Work History

Server

Red Lobster Restaurant
03.2024 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

To-Go Specialist

Red Lobster Restaurant
12.2023 - 05.2024
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.

Hostess/Server Assistant

Red Lobster Restaurant
10.2023 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Associate of Science - Health Studies

Westchester Community College
Valhalla, NY

High School Diploma -

Saunders Trades & Technical High School
Yonkers, NY
06.2023

Skills

    Proficient in Mac & PC systems, Microsoft Office/Excel, Powerpoint, Keynote, Pages, Google Applications, Canva and Adobe Illustrator/Photoshop

    Intermediate Spanish

Timeline

Server

Red Lobster Restaurant
03.2024 - 05.2024

To-Go Specialist

Red Lobster Restaurant
12.2023 - 05.2024

Hostess/Server Assistant

Red Lobster Restaurant
10.2023 - 05.2024

Associate of Science - Health Studies

Westchester Community College

High School Diploma -

Saunders Trades & Technical High School

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Yazmin Martinez