Yazmin Rivas
Southwest Fort Worth Endoscopy Center, a Physician-owned Facility
Fort Worth,TX
5
years of professional experience
Administrative professional with hands on experience in patient scheduling, insurance verification, and front desk operations. Skilled in improving clinic efficiency, maintaining HIPAA compliance, and delivering excellent patient/customer care. Strong organizational and communication skills.
Work History
Medical Receptionist
1 Month- Greeted patients and managed front desk operations to ensure smooth patient flow.
- Scheduled appointments utilizing electronic health record systems to optimize physician availability.
- Collected and verified patient information for accuracy before procedures, enhancing data integrity.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
OB/GYN Medical Receptionist
6 Months- Enhanced patient care by providing comprehensive obstetric and gynecologic services, including prenatal care, labor and delivery management, and preventive screenings.
- Participated in team meetings to discuss patient care strategies and improve service delivery.
- Maintained accurate patient records and updated electronic health systems.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Patient Service Specialist 2
1 Year 7 Months- Managed patient check-in and registration processes to enhance operational efficiency.
- Coordinated appointment scheduling, ensuring optimal resource allocation and patient flow.
- Assisted in resolving patient inquiries, fostering a positive clinic experience.
- Implemented electronic health record updates to maintain accurate patient information.
- Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
- Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
HR Assistant
2 Years 5 Months- Coordinated onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Managed employee records utilizing HRIS software, maintaining accuracy and confidentiality of sensitive information.
- Assisted in benefits administration, providing support to employees regarding inquiries and enrollment processes.
- Streamlined communication between departments to improve employee relations and resolve conflicts effectively.
Education
Associate of Science
High School Diploma
Skills
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Multitasking
Dependable and responsible
Excellent communication
Critical thinking
Languages
Spanish
English
Timeline
Medical Receptionist
Southwest Fort Worth Endoscopy Center, a Physician-owned Facility
05.2026 - CurrentRead More
OB/GYN Medical Receptionist
OB/GYN Texas Health Care
10.2025 - 04.2026Read More
Patient Service Specialist 2
Baylor Scott & White Santa Fe Clinic
01.2024 - 08.2025Read More
HR Assistant
Walmart Distribution Center
02.2021 - 07.2023Read More
Tarrant County College
Associate of Science
Read More
Everman Joe C. Bean Highschool
High School Diploma
Read More