Yazmin Guadalupe Sanchez
Los Angeles,CA
Summary
Experienced team member in the restaurant industry with 5+ years of experience. Demonstrated skills in communication and collaboration. Started career at Shake Shack at the age of 17, gaining expertise in cashiering and maintaining an organized workspace. Developed strong social skills and a commitment to accuracy and quality. Firm believer in the importance of effective communication for business success. Dedicated to achieving positive outcomes and contributing to team success.
Overview
3
3
years of professional experience
Work History
Host
Ugo Italian Restaurant
09.2024 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Barista / Cashier
Ugo Italian Cafe
11.2023 - 09.2024
- Crafted a variety of hot and cold coffee beverages
- Mastered handling of an Italian espresso machine effectively.
- Delivered high-quality baked treats alongside Italian gelato.
- Engaged with guests to provide information about Ugo, Italian espresso, and gelato.
- Exhibited comprehensive knowledge of coffee and related products while maintaining efficiency under pressure.
Team Member
Taco Bell
10.2023 - 11.2023
- Cashier as well as drive thru multitasker
- Handled customer service such as guest asking questions about the menu or other questions
- Maintained cleanliness in the kitchen through regular sweeping and mopping while restocking supplies to ensure organization.
Team Member
Monty's Good Burger
04.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance.
- Prepared food orders, cooking on grill and operating fry station.
- Crafted beverages and desserts by mixing ingredients, decorating shakes creatively, while managing the beverage station effectively.
- Engaged customers by handling cashier duties professionally enhancing guest interaction & mastering menu offerings
Team Member
Shake Shack
12.2021 - 12.2022
- Cashier
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Operated register to process payments and collect cash payment for order totals
- Addressed and resolved customer complaints in a polite and professional manner
- Prepped and delivered food and beverages such as burgers, fries, and beves
- Properly handing foods safely and sanitary
Education
High School Diploma -
Math and Science College Prep
Los Angeles, CA06.2022
Skills
- High quality customer service
- Advanced on food prep/serving
- Follow food safety
- Fast paced
- Multitasking proficiency
- Comprehension Skills
- Team work effectively
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Ugo Italian Restaurant
09.2024 - 02.2025
Barista / Cashier
Ugo Italian Cafe
11.2023 - 09.2024
Team Member
Taco Bell
10.2023 - 11.2023
Team Member
Monty's Good Burger
04.2023 - 09.2023
Team Member
Shake Shack
12.2021 - 12.2022
High School Diploma -
Math and Science College Prep
Similar Profiles
Brylee BrelandBrylee Breland
Restaurant Hostess at Vino Italian RestaurantRestaurant Hostess at Vino Italian Restaurant
Emily RiveraEmily Rivera
Takeout & Phone Associate at Rossini's Italian RestaurantTakeout & Phone Associate at Rossini's Italian Restaurant
Emily ToweryEmily Towery
Server/hostess at Vitos Italian RestaurantServer/hostess at Vitos Italian Restaurant