Yazmin Upsher
Laurel,MD
Summary
Dynamic professional with experience as an Attendance Registrar at PGCPS, excelling in record management and communication. Proven ability to resolve discrepancies and enhance customer service, ensuring compliance with confidentiality regulations. Skilled in data entry and fostering positive relationships with students and families, contributing to a supportive educational environment.
Overview
5
5
years of professional experience
Work History
Attendance Registrar
PGCPS
Greenbelt, MD
08.2024 - Current
- Assist in the preparation of attendance reports for administrative reviews.
- Respond to inquiries from parents about student attendance policies.
- Coordinate with school staff to resolve attendance discrepancies promptly.
- Maintain confidentiality of sensitive student information in compliance with regulations.
- Create a positive environment by providing excellent customer service to staff, students, and parents or guardians.
- Participate in meetings with faculty members regarding changes in attendance procedures.
- Process registration forms for new students, ensuring accuracy of information entered into the system.
- Compile statistical data from various sources for use in report preparation.
Patient Care Coordinator
Pivot
Laurel, MD
10.2022 - 08.2024
- Assisted patients with insurance inquiries and eligibility verification.
- Managed patient records using electronic health record systems.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
AP Biology Teacher
AACPS
Millersville, Maryland
10.2022 - 06.2023
- Maintained a safe and organized classroom environment for all students.
- Utilized a variety of teaching methods such as lecture, demonstration, and hands-on activities.
- Developed individualized education plans for diverse student needs.
- Implemented behavior management strategies in classroom settings.
Tuition Coordinator
UMGC
Adelphi, Maryland
03.2020 - 07.2022
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints in a timely manner while upholding company standards.
- Advised students on financial aid options and eligibility requirements.
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
Education
Master of Science - Health Informatics
University of Maryland Global Campus
Hyattsville, MD05-2024
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro
Greensboro, NC05-2017
Skills
- Communication skills
- Problem resolution
- Record management
- Data entry
- Confidentiality compliance
- Interpersonal communication
Languages
Spanish
Limited
ASL
Limited
References
References available upon request.
Timeline
Attendance Registrar
PGCPS
08.2024 - Current
Patient Care Coordinator
Pivot
10.2022 - 08.2024
AP Biology Teacher
AACPS
10.2022 - 06.2023
Tuition Coordinator
UMGC
03.2020 - 07.2022
Master of Science - Health Informatics
University of Maryland Global Campus
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro
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