Yazmin Yuliana Velazquez-Puga
Ontario,CA
Summary
Motivated Political Science student seeking internship in Law to gain hands-on experience. Outgoing and friendly with strong drive to succeed and with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Counter Help/Food Service Worker
Panda Express
Chino, CA
03.2022 - Current
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Organized take-out orders for customers who requested them.
- Utilized point-of-sale systems for taking orders from customers.
- Assisted with unloading deliveries from suppliers into storage areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Crew Member/Line Cook
American Multi-Cinema
Montclair , CA
03.2021 - 03.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Explained current promotional information and items to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Bachelor of Arts - Political Science
University of California, Irvine
Irvine, CA06-2027
High School Diploma -
Montclair High School
Montclair, CA05-2023
Skills
- Customer Service
- Food Assembly
- Safe Food Handling
- Cash Handling Experience
- Multitasking
- ServSafe Certification
- Basic Mathematics
- Fast-Paced Environment
- Productivity and Efficiency
- Working Quickly
- Team Oriented
- Quick Learner
- Flexible Schedule
- Problem-Solving
Languages
English
Professional
Spanish
Professional
Affiliations
- San Bernardino Student Advisory Panel
- Varsity Tennis
- Chamber Singers
- AVID
- Pre-Law Society
Accomplishments
- Principle's Honor Roll
- Esperanza Scholarship Foundation recipient
- California Scholarship Federation member
Certification
- ServSafe Certification
References
References available upon request.
Timeline
Front Counter Help/Food Service Worker
Panda Express
03.2022 - Current
Crew Member/Line Cook
American Multi-Cinema
03.2021 - 03.2023
Bachelor of Arts - Political Science
University of California, Irvine
High School Diploma -
Montclair High School
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