Summary
Overview
Work History
Education
Skills
Timeline
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Yazmyne Forro

Freeland,MI

Summary

Proven leader with experience at SUBWAY® Restaurants, adept in employee training and customer service. Excelled in enhancing team performance and resolving customer issues, showcasing problem-solving and collaboration skills. Achieved significant improvements in efficiency and team dynamics without relying on numerical metrics.

Overview

1
1
year of professional experience

Work History

Team Member

Taco Bell
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Shift Manager

SUBWAY®Restaurants
03.2024 - 09.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Herbert Henry High School
3901 N Saginaw Rd, Midland MI 48640
05-2024

Skills

  • Customer service
  • Customer service focus
  • Positive attitude
  • Employee training
  • Teamwork and collaboration
  • Accurate money handling
  • Problem-solving
  • Following instructions
  • Cleaning
  • Flexible schedule

Timeline

Team Member

Taco Bell
09.2024 - Current

Shift Manager

SUBWAY®Restaurants
03.2024 - 09.2024

High School Diploma -

Herbert Henry High School

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Yazmyne Forro