Summary
Overview
Work History
Education
Skills
Timeline
Manager

Ybelka Rubiera

Perth Amboy,NJ

Summary

Reliable and hardworking individual with a strong commitment to customer service and helping others. Known for being punctual, respectful, and patient, especially when assisting people who need extra care or support.

Overview

2026
2026
years of professional experience

Work History

Delivery Driver

Amazon

I personally deliver it package for Amazon Flex.

Hair Salon Manager

Private Employers
01.2000 - Current

Hair manager

Assisting customer with all the needs.

Customer Service Cashier

Toys"R"Us
09.1993 - 11.1994
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Counted money in drawers at beginning and end of each shift.

Education

High School Diploma -

Rainbow Acadaemy
Perth Amboy, NJ
08.2000

Skills

Time management

Positive attitude

Teamwork and collaboration

Customer service

Heavy lifting

Punctual and reliable

Valid Driver's license

Clean driving record

Complex Problem-solving

GPS operation

Problem-solving

Route planning

Safe driving record

Dependable and reliable

Adaptability and flexibility

Attention to detail

Safe driving

Timeline

Hair Salon Manager

Private Employers
01.2000 - Current

Customer Service Cashier

Toys"R"Us
09.1993 - 11.1994

Delivery Driver

Amazon

High School Diploma -

Rainbow Acadaemy
Ybelka Rubiera