Ye-On Moon
Seoul,Korea
Summary
Dynamic Store Manager at Koi Ramen with proven expertise in customer service and cash management. Successfully enhanced customer relations and streamlined operations, fostering a positive environment. Leveraged social media management skills during internships to create engaging content, driving brand awareness and engagement. Worked as a social media manager at a high school's theater and film department. Bilingual in English and Korean, adept at multitasking in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Store Manager
Koi Ramen
06.2025 - 08.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Took orders and served food.
Intern
INFLUENTIAL
03.2025 - 04.2025
- Worked at the marketing communication department as an intern at a book-publishing/audiobook company.
- Created different advertisements for Instagram, Facebook, and YouTube in video and picture form
- Strategized a Instagram Reels series to promote the audiobook app, WEELA.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Intern
EMK Musical Company
07.2023 - 08.2023
- Moved set pieces and costumes for a show.
- Sorted and organized audition files.
- Gained hands-on experience by observing and helping out four different shows and rehearsals.
Education
High School Diploma -
Athenian School
Danville, CA06-2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Cash management
- POS systems
- Speak English and Korean fluently
- Social media management
- Photo and video editing
- Content creation
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Store Manager
Koi Ramen
06.2025 - 08.2025
Intern
INFLUENTIAL
03.2025 - 04.2025
Intern
EMK Musical Company
07.2023 - 08.2023
High School Diploma -
Athenian School
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