Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Websites
Interests
Generic

YE ZHU

Seattle,WA

Summary

Accomplished Senior Product Manager with 12+ years of experience in product development and leadership roles across diverse sectors, including software, content, IoT, and healthcare. Proven track record of driving innovation and market expansion through strategic product vision, meticulous roadmap planning, and effective project management. Proficient in Agile methodologies, design & development, business analytics, product engineering, quality assurance, and vendor management, enabling the delivery of groundbreaking products that transform user experiences and elevate market presence. Possesses keen abilities to empathize with customers, foster strong collaboration cross-functionally, and integrate feedback into product solutions to drive continuous improvement and optimize satisfaction.

Overview

12
12
years of professional experience
3
3
Certificate

Work History

Senior Technical Product Manager

Amazon
Seattle, WA
04.2022 - Current
  • Owned Send-to-Kindle (S2K) features across 6 platforms (Kindle E-readers, Kindle for Android/iOS, Mac/PC and web), driving innovation and ensuring consistent and unified user experience
  • Developed S2K product vision, strategy, and roadmap; drove MVP prototyping, feature iterations, backlog prioritization, and organizational alignment toward annual goals.
  • Led the end-to-end process for launching and supporting 10+ on-device and cloud S2K features across all platforms in 2023, impacting >12 million customers monthly with 12% annual user growth.
  • Identified the core customer cohort by integrating new business metrics and analytics, dashboards, and machine learning recommendation algorithms, resulting in 2.5% increase in their purchase conversion.
  • Successfully expanded core S2K features to 4 new marketplaces, increasing accessibility for users worldwide.
  • Championed mechanisms to improve devOps & accelerate issue resolution, improving developer and customer satisfaction and efficiency by 50%
  • Conducted monthly user feedback sessions with beta users and stakeholders, enhancing product usability and satisfaction by >50%.
  • Orchestrated seamless collaboration across 5+ international teams, spanning 6+ time zones and countries, to ensure effective product execution, and real-time sync on progress and priorities.
  • Identified and mitigated data privacy, security, and PR risks associated with feature launches and sunsetting in 8+ regions, safeguarding brand reputation and customer trust.
  • Spearheaded the development of innovative dynamic content experiences, author/publisher tools, and advanced privacy features.

Senior Project Engineer/Project Manager

Siemens Healthineers
Norwood, MA
05.2020 - 04.2022
  • Managed comprehensive new product introduction programs involving 20+ internal and external stakeholders representing R&D, marketing, legal, branding, software & hardware engineering, manufacturing, quality, etc.
  • Led daily war room reporting to senior leaders (directors & VPs), and post-sale issue responses to key global buyers.
  • Developed and executed project plans, monitored progress, and coordinated daily work across 8+ functions, ensuring alignment of priorities and requirements.
  • Streamlined collaboration with contract manufacturers, ensuring supply chain efficiency and operational excellence.
  • Oversaw 5+ offshore vendor relationships, contracts, and negotiations, optimizing partnerships, quality and compliance.
  • Pioneered new processes, drastically reducing cycle times of design-to-manufacturing from >6 weeks to < 1 week.

Senior Mechanical Design Engineer/Lead

OMEGA Engineering
Swedesboro, NJ
05.2019 - 04.2020
  • Pioneered and patented a leading-edge smart temperature sensor, leading to Omega's new IoT platform integration and capability expansion.
  • Orchestrated a niche-technology product launch from concept to commercialization in 10 months, leveraging innovative design and unique data algorithms to achieve state-of-art.
  • Developed the first MVP process framework for Omega
  • Cultivated strong relationships with industry influencers through personalized communication and engagement initiatives
  • Pioneered a Voice of Customer collection and user testing program; conducted detailed user interviews and trials to gather actionable insights and drive enhancements
  • Co-led the company's transition from waterfall to Agile product development.

Application Development Engineer/Technical Lead

DuPont
Shanghai, CN
06.2018 - 05.2019
  • Launched the world's lightest luggage in collaboration with one of China's top 3 e-commerce companies; product featured during the China International Import Expo 2018, marking the material's landmark entry into the consumer goods industry.
  • Achieved a 50% reduction in product iteration cycle time by improving process control with precise measurements and collaboration across the value chain.
  • Managed relations with 30+ internal and external stakeholders including CEOs of contract manufacturers as the technical lead.
  • Led cross-functional teams to overcome crisis; drove product design-to-factory iterations & go-to-market implementation.

Software Support Engineer

SAP
Newtown Square, PA
04.2016 - 04.2018
  • Led the issue resolution and crisis management of 80+ MaxAttention customer projects, ensuring compliance with contract delivery terms.
  • Improved business operations, sales, ordering, and financial transaction efficiency for 60+ clients.
  • Ensured service excellence in SAP Center of Excellence by effective scoping, staffing, and communications for 100+ customer projects.

Mechanical Engineering Consultant

DuPont
Wilmington, DE
01.2012 - 04.2016
  • Authored papers & proposals for top 100 R&D projects ($50-100k each)
  • Collaborated across 10+ business units to deliver R&D and marketing support
  • Co-trainer of project management course.
  • Co-led Great China Network.

Education

Master of Science - Engineering Management

Massachusetts Institute of Technology
Cambridge, MA
05-2022

Ph.D. - Engineering Science & Mechanics

Penn State University
12-2011

Master of Science - Engineering Science

Penn State University
University Park, PA
06-2009

Bachelor of Science - Naval Architecture And Ocean Engineering

Shanghai Jiao Tong University
06-2005

Skills

Product Leadership

  • Product Strategy/Roadmap/Requirement
  • Project Management
  • Concept to MVP to Commercialization
  • Needs/Market Analysis
  • Backlog Prioritization
  • Risk/Quality Management
  • Stakeholder Management
  • Customer/Team Relations

Design/User Engagement

  • Design Thinking
  • Design using Figma/Canva
  • User Research
  • Usability Testing
  • Accessibility
  • A/B testing

Technical

  • Data Analysis/Visualization
  • System Architecture
  • AI/ML for Business
  • Image/Video Editing
  • ERP/CRM
  • CAD/CAE/3D Drawing
  • Automation / IoT
  • Programming: SQL/Python/JS/html

Certification

  • AI Product Management Certificate by Duke University
  • Google UX Design Certificate
  • Meta Social Media Marketing Certificate
  • Advanced Product Management by Amazon
  • MBA Business Core by Cornell University
  • Data Visualization by University of Illinois at Urbana Champaign

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited

Timeline

Senior Technical Product Manager

Amazon
04.2022 - Current

Senior Project Engineer/Project Manager

Siemens Healthineers
05.2020 - 04.2022

Senior Mechanical Design Engineer/Lead

OMEGA Engineering
05.2019 - 04.2020

Application Development Engineer/Technical Lead

DuPont
06.2018 - 05.2019

Software Support Engineer

SAP
04.2016 - 04.2018

Mechanical Engineering Consultant

DuPont
01.2012 - 04.2016

Master of Science - Engineering Management

Massachusetts Institute of Technology

Ph.D. - Engineering Science & Mechanics

Penn State University

Master of Science - Engineering Science

Penn State University

Bachelor of Science - Naval Architecture And Ocean Engineering

Shanghai Jiao Tong University

Interests

  • AI/Tech Innovation
  • Education Entrepreneurship
  • Social Media Marketing
  • IoT/Automation
  • Productivity Tools
  • Web/App Design
YE ZHU