Yeanelly Robles
Kissimmee,FL
Summary
Proven customer service expert with a track record of enhancing guest experiences at Altitude Trampoline Park. Excelled in time management and maintaining high cleanliness standards, significantly contributing to event success. Demonstrated reliability and exceptional problem-solving skills, ensuring customer satisfaction and safety during high-volume events.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashiers
Altitude Trampoline Park
Kissimmee, FL
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Party Host
Altitude Trampoline Park
Kissimmee, FL
03.2022 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Led creative games and activities to engage and entertain guests during events.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Education
Ridge Community Highschool
Davenport, FL05.2026
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Timeline
Cashiers
Altitude Trampoline Park
03.2022 - Current
Party Host
Altitude Trampoline Park
03.2022 - Current
Ridge Community Highschool