Summary
Overview
Work History
Education
Skills
Timeline
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Yecenia Alvarez

Dallas,TX

Summary

Orderly and committed administrative assistant professional offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

3
3
years of professional experience

Work History

Secretary's Assistant

Arizmendi Remodeling Company
Dallas, TX
03.2021 - 01.2024
  • Scheduled appointments and meetings for the secretary.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
  • Processed invoices and other financial records.
  • Managed mail distribution within the department; opened, sorted, and distributed mail to the appropriate personnel.
  • Maintained effective communication with internal customers regarding status updates on projects.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Sales Associate

Santa Catarina Vanidades
Dallas, TX
08.2020 - 04.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Registered Dental Assistant -

Pure Dental Assistant Academy
10-2024

BLS With AED Certification -

American Heart Association
06-2024

High School Diploma -

Moises E Molina High School
Dallas, TX
05-2019

Skills

  • Office Administration
  • Data Processing
  • Customer Service
  • Inventory Management
  • Appointment Coordination
  • Confidentiality and Data Protection
  • Attention to Detail
  • Client Relations
  • Maintaining a sterile environment
  • Promoting patient safety and comfort

Timeline

Secretary's Assistant

Arizmendi Remodeling Company
03.2021 - 01.2024

Sales Associate

Santa Catarina Vanidades
08.2020 - 04.2021

Registered Dental Assistant -

Pure Dental Assistant Academy

BLS With AED Certification -

American Heart Association

High School Diploma -

Moises E Molina High School

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Yecenia Alvarez