Yecenia Nunez

• Prepared high-quality espresso beverages and specialty drinks efficiently.
• Assisted customers with menu selections and provided exceptional service.
• Maintained cleanliness and organization of workstations and dining areas.
• Operated cash register, processed transactions accurately, and managed cash drawer.

• Supervised daily operations, ensuring efficient workflow and high-quality customer service.
• Trained new baristas on beverage preparation and equipment usage for consistency.
• Managed inventory levels, placing orders to maintain stock and reduce waste.
• Implemented training programs that improved team performance and service speed.

Richland

• Supervised daily operations to ensure efficient workflow and high-quality service delivery.
• Trained and mentored new team members on company policies and customer service standards.
• Implemented inventory management practices to maintain optimal stock levels and reduce waste.
• Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.