Yechan Cho
Breinigsville,PA
Summary
Proven achiever with a track record of quick order fulfillment at Giant, enhancing customer satisfaction through meticulous selection and efficiency. At JEI, fostered student confidence and academic success. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
2
2
years of professional experience
Work History
Giant Direct Shopper
Giant
09.2023 - 02.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
JEI Tutor
JEI
01.2023 - 06.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Games Sales Associate
Dorney Park
06.2022 - 08.2022
- Assisted in organizing and executing promotional events, attracting new customers and boosting sales.
- Assisted customers with game selections based on their interests, maximizing satisfaction with purchases made.
- Implemented effective inventory management strategies for optimal product availability and minimal shrinkage.
- Processed transactions accurately using point-of-sale systems while adhering to company policies regarding payment methods
Education
Bachelor of Science - Electrical And Computer Engineering
University of Rochester
Rochester, NY05.2028
High School Diploma -
Parkland High School
Allentown06.2024
Skills
- Strong Work Ethic
- Online order fulfillment
- Mobile payment processing
- Supply Chain Understanding
Timeline
Giant Direct Shopper
Giant
09.2023 - 02.2024
JEI Tutor
JEI
01.2023 - 06.2023
Games Sales Associate
Dorney Park
06.2022 - 08.2022
Bachelor of Science - Electrical And Computer Engineering
University of Rochester
High School Diploma -
Parkland High School
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