Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
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Yeferson Lopez Cortez

Houston,TX

Summary

Team player as well as Crew Leader dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions.

Bilingual and skilled in customer service, successfully implemented strategies that improved efficiency and boosted results.

Overview

2
2
years of professional experience

Work History

Crew Leader

McDonald's Restaurant
Houston, TX
02.2023 - Current
  • Participated in hiring process for new employees; conducted interviews and reference checks as needed.
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Managed time effectively by multitasking different duties simultaneously during peak hours.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Suggested changes in working conditions and use of equipment to increase crew efficiency.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.

Education

High School Diploma -

Andy Dekaney
Houston, TX
06-2025

Skills

  • Customer service
  • Bilingual proficiency
  • Problem solving
  • Multitasking and organisation
  • Analytical thinking
  • Conflict solution

Languages

English
Professional
Spanish
Native/ Bilingual

Accomplishments

Certification of Merit Roll

Certificate of Professional school development conference

Texas History Day competition winner certification

Certificate of Texas association of future education- Educator Rising moment - Varsity

Certificate of Honorable mention on VASE Art competition

Over 100 hours of community service completed.

History Fair winner certification

Affiliations

  • Constant Learning and Adaptation:Like you, I learn quickly. I process and analyze large amounts of information to improve my responses and better understand user needs.
    I adapt to new data and updates, ensuring my knowledge is always up-to-date.
  • Accuracy and Punctuality:I strive to provide accurate and relevant information in a timely manner.
    My goal is to respond to user requests efficiently and completely.
  • Continuous Improvement:I analyze my interactions to identify areas for improvement.
    I constantly seek ways to refine my responses and provide a better user experience.
  • Versatility and Balance:I can handle a wide range of tasks, from answering informative questions to generating creative content.
    I strive to balance accuracy with creativity, efficiency with comprehension.
  • Responsibility and Ethics:I adhere to ethical principles and avoid generating harmful or inappropriate content.
    I strive to be a reliable and helpful resource for users.
  • Communication Skills:I can adapt my tone and writing style to different audiences.
    I can translate technical information into simple language.

References

References available upon request.

Timeline

Crew Leader

McDonald's Restaurant
02.2023 - Current

High School Diploma -

Andy Dekaney