Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Samuel Zambrano

New York,NY

Summary

Motivated and customer-focused professional with experience in retail and hospitality environments. Proven ability to build positive customer relationships, handle cash transactions accurately, and deliver exceptional service in fast-paced settings. Strong communication, problem-solving, and sales skills with a track record of meeting performance goals and supporting team success. Eager to leverage customer service experience, attention to detail, and professionalism in a banking environment while contributing to client satisfaction and organizational growth.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pop Mart
New York, NY
07.2025 - 05.2026
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions efficiently at point-of-sale system, minimizing customer wait times.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Recovery Associate

Home Depot
New York, NY
10.2025 - 02.2026
  • Conducted inventory audits to identify discrepancies and ensure accuracy in stock levels.
  • Maintained organized recovery areas, optimizing space for better accessibility and workflow.
  • Monitored and reported on inventory levels, supporting timely replenishment of high-demand products.
  • Utilized handheld scanners to track inventory movements, ensuring real-time accuracy in stock management.
  • Assisted customers with product returns, resolving issues efficiently and enhancing customer satisfaction.

Server/ Host

Olive Garden
New York, NY
07.2024 - 04.2025
  • Provided exceptional customer service by attentively addressing guest needs and preferences.
  • Efficiently managed multiple tables, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
  • Trained new servers on menu items, restaurant policies, and customer service protocols.
  • Maintained cleanliness of dining area, adhering to health and safety standards.

Education

High School Diploma -

John Bowne High School
New York, NY
06-2025

Skills

  • Customer service excellence
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Cash handling
  • Flexible schedule
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working

Interests

  • Artificial Intelligence (AI) and Machine Learning
  • Design and Build Websites
  • Digital Art and Animation
  • Photography
  • Volunteer Travel

Timeline

Recovery Associate

Home Depot
10.2025 - 02.2026

Sales Associate

Pop Mart
07.2025 - 05.2026

Server/ Host

Olive Garden
07.2024 - 04.2025

High School Diploma -

John Bowne High School