YEHOR TKACHUK
Carmichael,CA
Summary
Customer service professional fluent in English, Ukrainian, and Russian, with expertise in cash handling and visitor assistance. Delivers efficient service and effectively addresses customer inquiries in fast-paced environments. Proven ability to coordinate activities and support diverse clientele.
Overview
5
5
years of professional experience
Work History
Volunteer Missionary & Museum Guide
Bible Mission International
10.2025 - 08.2026
- Guided approximately 15,000 visitors during full-time volunteer mission with mobile Bible museum across United States, leading engaging tours and addressing inquiries.
- Conducted multilingual tours in English, Ukrainian, and Russian, tailoring explanations for diverse audiences of varying ages and backgrounds.
- Coordinated daily museum operations, ensuring smooth visitor flow, exhibit setup, travel logistics, and effective communication with local host organizations.
Team Member / Drive-Thru Cashier
Arbys
03.2024 - 08.2025
- Served customers at drive-thru and front counter, took orders, answered questions, and addressed needs efficiently in fast-paced environment.
- Processed cash and card payments accurately, confirming order details to ensure customer satisfaction before completing transactions.
- Maintained clean, organized work areas while collaborating with teammates to efficiently complete tasks during busy shifts.
Barista
Coffee Shop
, Ukraine
06.2021 - 07.2021
- Crafted coffee beverages, took customer orders, and processed payments to ensure customer satisfaction.
- Ensured clean, organized service area while efficiently managing multiple customer requests.
- Prepared espresso drinks, brewed coffee, and specialty beverages for Coffee Shop guests.
- Operated espresso machines, grinders, and brewers following Coffee Shop drink standards.
- Greeted customers, took orders, and answered menu questions with friendly service.
Education
German Language Studies -
Berufskolleg Dieringhausen
Gummersbach, Germany06-2023
High School Diploma - undefined
Secondary School
Uzyn, Ukraine01-2022
Skills
- Visitor assistance
- Exhibit Coordination
- Bible teaching
- Museum tours
- Multilingual interpretation
- Exhibit setup
- Visitor Engagement
Personal Information
Title: Customer Service & Operations
Skills & Languages
Title: Customer Service & Operations
Timeline
Volunteer Missionary & Museum Guide
Bible Mission International
10.2025 - 08.2026
Team Member / Drive-Thru Cashier
Arbys
03.2024 - 08.2025
Barista
Coffee Shop
06.2021 - 07.2021
High School Diploma - undefined
Secondary School
German Language Studies -
Berufskolleg Dieringhausen