Yehoshua Israel
IT Director
Chicago,IL
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 25 years of experience in IT and telecommunications. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
IT Director
Aperion Care
Lincolnwood, IL
01.2008 - Current
- Oversee IT and telecom operations for 40+ sites and 1000+ users.
- Moved entire company from PC based system to cloud based system.
- Confer with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Created procedures to build, repair and install computer-related hardware.
- Interact and negotiate with vendors, cloud providers, and contractors to secure products and services.
- Oversee daily performance of computer systems and immediately responded to issues to keep all systems up and running.
- Cultivated highly-regarded technology department that sustained culture of respect, collective pride and individual and group professional development
Director of IS/IT
Spertus Institute
Chicago, IL
08.2001 - 01.2008
- Managed 80 users with daily IT and telecom operations to foster increased productivity.
- Resolved problems, improved operations and provided exceptional service
- Developed and maintained courteous and effective working relationships
- Demonstrated strong organizational and time management skills while managing multiple projects
Technical Support Specialist
Integrated DNA Technologies
Skokie, IL
08.1998 - 08.2001
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Walked individuals through basic troubleshooting tasks.
Education
Bachelor of Science - Computer Science
Touro College
New York, NY 01.1990 - 08.1994
Skills
Project lifecycle management
Budget administration
Active Listening
Good Telephone Etiquette
Written Communication
Self-Motivated
Multitasking Abilities
Analytical and Critical Thinking
Dependable and Responsible
Flexible and Adaptable
Excellent Communication
Timeline
IT Director
Aperion Care
01.2008 - Current
Director of IS/IT
Spertus Institute
08.2001 - 01.2008
Technical Support Specialist
Integrated DNA Technologies
08.1998 - 08.2001
Bachelor of Science - Computer Science
Touro College
01.1990 - 08.1994