Yeida Rivera-Vega

• Provided academic support, motivation, and guidance throughout the online school program
• Communicating with teachers, school staff, and other learning coaches
• Prepared lesson plans and reviewed those prepared by others to ensure basic curriculum themes are addressed in different areas (e.g., cognitive, social, emotional, gross and fine motor skills, language, etc.) Arranges module activity areas and selects teaching and visual aids to support the program, curriculum and lesson plans
• Uses a variety of teaching methods, techniques and materials to meet the children's needs, interests, and abilities and promote development in a variety of areas.

Manage household responsibilities independently

Care for children and attend to their needs

Provide emotional support to family members

Demonstrate resilience and flexibility in facing challenges

Mantain open and regular communication with deployed spouse

Play a vital role in maintaining family stability during period of separation

• Communicate daily with approximately 30 schools to ensure proper enrollment information is secured in order to prevent students defaulting on their loans
• Manage escalated issues with lenders and guarantors to ensure 100 % claim filing
• Distribute workload daily to 14 staff members
• In charge of student enrollment verification process for international schools
• Assure capitalization of interest has been correctly calculated and assigned to the right parties.

• Compiled and provided price/cost analysis on the performance of supplier procurement data by utilizing the ERP Business Partner Access Management System
• Coordinated with IT personnel in monitoring contractor performance by assisting in the preparation of statistical data, information analysis, progress and deficiency projections of solicitation documents for our Spanish-speaking customers using the Interactive Voice Response (IVR) System
• Assisted team leader and supervisor in the identification and resolution of issues which may influence long-range planning efforts and organizational resources and goals
• Developed and recommended policies and procedures in the areas of oversight and contract execution
• Reviewed and provided analysis on a wide variety of procurement data to identify trends in order to provide explanation/reasons for significant changes
• Conducted studies of problem areas of procurement activities when analysis indicates negative trends.

• Facilitated workshops for first generation college bound students and families on financial aid
• Tutored middle and high school students in college preparedness
• Prepared and translated educational materials to be used for the Latino community.

• Trained in multiple aspects of leadership, management, and workplace effectiveness
• Performed sales and marketing data analysis
• Researched and presented financial aid competitor’s financial aid products to executive management
• Assisted cost accounting department in providing periodic and ad hoc reports to satisfy internal management needs
• Participated in cross functional meetings with leadership and clients to review and negotiate their current or future contracts
• Facilitated presentations of the various products and services offered to universities and school officials regarding the financial aid packages and the training of financial aid tools.

• Assisted delinquent borrowers in bringing accounts to current status
• Skip-traced borrowers with invalid information
• Made recommendations according to customer needs
• Followed strict guidelines providing 100% customer service
• Maintained monthly quality control average of 95%.

• Posted account payments and vendor invoices
• Provided customer service in Latin America, including customers in Mexico, Argentina and Brazil
• Performed accounts payable duties, payments, audits, and vendor confirmations
• Performed currency translations to ensure accurate posting of transactions.

• Performed general accounting and payroll duties
• Created initial records for new hires
• Responded to requests regarding employee paychecks with an average 96% satisfaction rate
• Compiled payroll and HR updates into a biweekly company newsletter.