Yeidi Correa-Alvarez
Kissimmee,FL
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Support Coordinator
Innovacare
10.2023 - Current
- Managed high-volume calls , ensuring timely completion of call and effective communication with patient.
- Maintained detailed documentation of Patient interactions and progress toward goals, providing a clear record of care provided.
- Verifies appropriate insurance(s) on patients, when appropriate.
- Confirms updates regarding patient demographic information during each visit: Name, DOB, Phone Number, Insurance.
Home Health Aide
At Talitha Cumi Home Care
02.2020 - Current
- Provided direct personal care and administrative services to clients.
- Provided transportation and appointments management.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Supervised daily activities and provided assistance to staff.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Transported clients for medical and personal outings.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Administration Assistant
Transporte Vazquez LLC
07.2014 - 12.2021
- Drafted agendas, recorded minutes and created documents for meetings.
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Drafted agendas, recorded minutes and created documents for meetings
- Produced highly accurate internal and external letters and memoranda
Merchandise Associate
Walt Disney World Resort
02.2018 - 02.2019
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Updated pricing and signage to complete product displays and educate customers.
- Educated employees on new merchandise during seasonal workshops.
- Monitored and analyzed sales records and consumer purchasing trends.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Worked with managers and advertising directors to optimize promotions.
Education
HHA Certification - Home Health Aide
The Lighthouse Medical Academy
02.2022
Certificate - Medical Billing And Coding
Florida Technical College
05.2021
Associate of Arts - Human Resources
Universidad De Puerto Rico
05.2007
High School Diploma -
Escuela Vocacional Salvador Fuentes Valentin
05.2002
Skills
- Care plan assessment
- Community integration
- Progress documentation
- First Aid and Safety
- Multitasking Abilities
- Planning and Coordination
- Training and Development
- MS Office
- First Aid/CPR
- Good Telephone Etiquette
- Clerical Support
- Appointment scheduling
Certification
- HHA - Home Health Aide
- CPC-P - Certified Professional Coder-Payer
- First Aid/CPR Certified
Timeline
Patient Support Coordinator
Innovacare
10.2023 - Current
Home Health Aide
At Talitha Cumi Home Care
02.2020 - Current
Merchandise Associate
Walt Disney World Resort
02.2018 - 02.2019
Administration Assistant
Transporte Vazquez LLC
07.2014 - 12.2021
Certificate - Medical Billing And Coding
Florida Technical College
Associate of Arts - Human Resources
Universidad De Puerto Rico
High School Diploma -
Escuela Vocacional Salvador Fuentes Valentin
HHA Certification - Home Health Aide
The Lighthouse Medical Academy
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