Yeileen Carpio
Newburgh,New York
Summary
Diligent and responsible Cashier with excellent history of running smooth and accurate registers. Committed to achieving customer service excellence by enhancing customer experience, maximizing satisfaction, and achieving sales goals. Well-organized and dependable employee with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Cashier Sales Associate
Marshalls
Newburgh, NY
09.2021 - 04.2022
- Operating Point of Sale systems accurately and efficiently
- Train new employees on upselling, cross-selling, and customer service techniques
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Promote credit and loyalty programs during customer interactions
Sales Associate
CVS Health
Newburgh, NY
05.2021 - 09.2021
- Operating Point of Sale systems accurately and efficiently
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution in person and on the phone
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels
- Train new employees on upselling, cross-selling, and customer service techniques
- Promote credit and loyalty programs during customer interactions
Childcare Worker
Charlotte's Daycare
Newburgh, NY
03.2019 - 03.2020
- Supervising active children between ages 10mo - 10yr, including awareness of their activities and physical dexterity in managing them
- Effectively communicating with parents regarding concerns of their children
- Meeting physical needs of active children which includes heavy lifting
- Helping with general housekeeping
Summer Day Camp Counselor
Liberty Partnership Program, SYEP
Newburgh, NY
07.2019 - 08.2019
- Seasonal Position
- Help ensure campers are properly supervised at all times
- Assisting with food handling and cleaning
- Worked with children of varying age, interest, skill and developmental levels.
Maintenance Worker
Balmville Elementary School, SYEP
Newburgh, NY
07.2018 - 08.2018
- Seasonal Position
- Perform necessary cleaning duties, such as dusting, sweeping/mopping, trash removal, etc.
- Documenting any minor fixes/repairs that need done around facility
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY 09.2018 - 06.2022
Skills
Exchanges and refunds
Loyalty program administration
POS systems operation
Attention to detail
Bilingual
Time management
Team work
Timeline
Cashier Sales Associate
Marshalls
09.2021 - 04.2022
Sales Associate
CVS Health
05.2021 - 09.2021
Summer Day Camp Counselor
Liberty Partnership Program, SYEP
07.2019 - 08.2019
Childcare Worker
Charlotte's Daycare
03.2019 - 03.2020
High School Diploma -
Newburgh Free Academy
09.2018 - 06.2022
Maintenance Worker
Balmville Elementary School, SYEP
07.2018 - 08.2018
Area of Expertise
- Conflict Resolution
- Customer needs analysis
- Exceptional customer service
- Work ethic & professionalism
- Persuasive selling approach