Summary
Overview
Work History
Education
Skills
Timeline
Area of Expertise
Generic

Yeileen Carpio

Newburgh,New York

Summary

Diligent and responsible Cashier with excellent history of running smooth and accurate registers. Committed to achieving customer service excellence by enhancing customer experience, maximizing satisfaction, and achieving sales goals. Well-organized and dependable employee with unparalleled dedication to team success, business operations and customer loyalty.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Language

Work History

Cashier Sales Associate

Marshalls
Newburgh, NY
09.2021 - 04.2022
  • Operating Point of Sale systems accurately and efficiently
  • Train new employees on upselling, cross-selling, and customer service techniques
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Promote credit and loyalty programs during customer interactions

Sales Associate

CVS Health
Newburgh, NY
05.2021 - 09.2021
  • Operating Point of Sale systems accurately and efficiently
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution in person and on the phone
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels
  • Train new employees on upselling, cross-selling, and customer service techniques
  • Promote credit and loyalty programs during customer interactions

Childcare Worker

Charlotte's Daycare
Newburgh, NY
03.2019 - 03.2020
  • Supervising active children between ages 10mo - 10yr, including awareness of their activities and physical dexterity in managing them
  • Effectively communicating with parents regarding concerns of their children
  • Meeting physical needs of active children which includes heavy lifting
  • Helping with general housekeeping

Summer Day Camp Counselor

Liberty Partnership Program, SYEP
Newburgh, NY
07.2019 - 08.2019
  • Seasonal Position
  • Help ensure campers are properly supervised at all times
  • Assisting with food handling and cleaning
  • Worked with children of varying age, interest, skill and developmental levels.

Maintenance Worker

Balmville Elementary School, SYEP
Newburgh, NY
07.2018 - 08.2018
  • Seasonal Position
  • Perform necessary cleaning duties, such as dusting, sweeping/mopping, trash removal, etc.
  • Documenting any minor fixes/repairs that need done around facility

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
09.2018 - 06.2022

Skills

Exchanges and refunds

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Timeline

Cashier Sales Associate

Marshalls
09.2021 - 04.2022

Sales Associate

CVS Health
05.2021 - 09.2021

Summer Day Camp Counselor

Liberty Partnership Program, SYEP
07.2019 - 08.2019

Childcare Worker

Charlotte's Daycare
03.2019 - 03.2020

High School Diploma -

Newburgh Free Academy
09.2018 - 06.2022

Maintenance Worker

Balmville Elementary School, SYEP
07.2018 - 08.2018

Area of Expertise

  • Conflict Resolution
  • Customer needs analysis
  • Exceptional customer service
  • Work ethic & professionalism
  • Persuasive selling approach

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Yeileen Carpio